Senior Account Executive managing client relationships in employee benefits for CBIZ Inc. Build strategic client relationships and coordinate service activities in a hybrid work environment.
About the role
- Sales Representative engaging with customers for Furniture For Life through live chat and phone sales. Providing product knowledge and ensuring a premium customer experience while working in a hybrid environment
Responsibilities
- Engage & Guide Customers: Respond promptly and warmly to inquiries via chat, phone, and email, providing a premium, human experience.
- Master Follow-Up: Maintain detailed CRM notes, proactively engage leads, and reconnect with past customers for referrals and upgrades.
- Brand Representation & Expertise: Work two days per week from a Colorado retail location and occasionally travel to trade shows to demonstrate products.
- Collaborate: Partner with sales, marketing, customer service, and operations to ensure a seamless customer journey.
Requirements
- Proven success in high-ticket or consultative sales (furniture, luxury goods, fitness/wellness preferred).
- Exceptional, disciplined, and personable follow-up skills.
- Outstanding written and verbal communication with a warm, confident, and professional tone.
- Strong computer and CRM proficiency for efficient lead and follow-up management.
- Self-motivated, goal-oriented, and organized.
- Comfortable representing products in-person (occasional travel).
- Genuine interest in wellness and helping people improve their quality of life.
Benefits
- Monthly Guarantee of $3,000
- 10% Commission
- Additional store referral bonuses
- Paid travel for trade shows
- Medical, dental, vision, 401(k) with employer match; short & long-term disability
- EA
- Generous employee discount
- Opportunities for professional growth within a premium, growing brand
- Supportive, team-oriented environment with quality inbound leads.
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