Outside Sales Representative managing Point of Sale solutions for small to mid - sized businesses. Prospecting, presenting, and upselling while working closely with a District Manager.
About the role
- Account Executive II generating shareholder value with consultative retention approach for WM customers. Managing relationships and focusing on achieving budgeted retention goals through proactive outreach and revenue protection.
Responsibilities
- Serve as the lead point of contact for customer account management matters in an assigned book of business
- Establish and maintain a high level of customer satisfaction with internal and external customers
- Build and maintain strong, long-lasting customer relationships
- Align WM products and services with customer needs
- Propose solutions that are compliant with regulations
- Negotiate, update, and renew customer service agreements
- Resolve challenging customer requests
- Collaborate with the Inside Sales Manager to resolve customer escalations
- Communicate rates, charges, and service strategies with conviction
- Collaborate with sales team to identify and grow opportunities
Requirements
- High School Diploma or GED (accredited)
- 1 year WM experience or 5 years of business-to-business account management at a proficient level
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Job title
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