Associate HR Operations Manager leading People & Culture operations in outsourcing. Overseeing employee relations and driving performance with a small team in a hybrid environment.
About the role
- Team Lead in medical/clinical account supervising a team of healthcare professionals and handling team performance metrics. Requires nursing degree and PHRN license.
Responsibilities
- Team leadership in medical/clinical account
- Handle team performance metrics
- Supervision and training of team members
Requirements
- Nursing Degree
- Should have an active PHRN license
- Must have experience handling a team for a minimum of 2 years in medical/clinical account (Global Support)
- Preferably with experience handling/monitoring metrics, e.g., CSAT, NPS, AHT, FCR
Benefits
- HMO with up to 3 dependents covered
- Retirement Benefit
- Annual Appraisal
- Performance Bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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