Customer Service Specialist managing orders and customer inquiries for adidas and Reebok. Collaborating with logistics and finance teams to ensure excellent customer service and order fulfillment.
About the role
- Customer Service Representative at Kyndryl assisting clients with problem resolution and providing interactive solutions. Opportunities for personal and professional development through mentorship and certifications.
Responsibilities
- Help customers solve their problems every day
- Provide interactive solutions via chat, email, and MS Teams
- Collaborate with back-office teams to handle escalations
- Start learning and contributing right away
Requirements
- 0-1 year experience in customer service or technical support role
- Flexible to work in Voice and Chat Process
- Willing to work in Night Shifts / Rotational Shifts
- Willingness to Work from Office as per Hybrid Work Model
- Windows 10 troubleshooting
- Excellent communication skills and also customer service skills.
Benefits
- Opportunities to find and work with mentors
- Learning opportunities including certifications like Google Cloud and Azure
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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