Entry level Customer Service Professional ensuring customer satisfaction through various communication methods. Interacting via phone, email, and live chat in a hybrid work environment.
MG
Onsite Medical Assistant, Laboratory Customer Service
Posted 5 hours ago
About the role
- Medical Assistant providing customer service in a diagnostic lab. Responsibilities include patient interaction, data management, and coordination with physicians.
Responsibilities
- Provide telephone support and consultation to physician practices
- Transmit test results to physicians by phone or electronically
- Maintain data in the laboratory information system
- Perform blood draws (venipuncture) and provide patient care in the on-site laboratory
- Welcome and receive visitors
- Support digital order entry for physician practices
- Working hours are scheduled in shifts between 07:30 and 18:00
Requirements
- Completed training as a Medical Assistant (MFA) or interest in joining the laboratory as a career changer (m/f/d)
- Confident user of IT systems and enjoyment working with modern technologies
- Very good German language skills
- Strong service and customer orientation
- Strong communication skills and team spirit for collaboration with various departments
Benefits
- A permanent employment contract with a reputable medium-sized company, offering meaningful tasks that directly contribute to patient care
- Access to the latest technologies and procedures in the medical sector
- Structured onboarding tailored to your needs, supported by helpful colleagues and supervisors
- An excellent team with spirit and high expertise
- We value rest! In addition to 30 days of vacation, you will receive various special leave days
- Lease a bicycle or e‑bike via JobRad
- Gain exclusive employee discounts & Corporate Benefits with more than 400 partner companies
- We subsidize health-oriented sports courses through Hansefit
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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