Customer service representative supporting primarily veterinary clients via phone and assisting with order management. Providing coordination for returns and customer care support in a hybrid role.
About the role
- Telesales-Manager in veterinary customer service support handling customer inquiries and feedback. Joining a dynamic team at WDT ensuring high-quality service for veterinary practices.
Responsibilities
- Support inside sales in the areas of telesales and telemarketing
- Assist various customer service teams by phone
- Collect structured feedback from customers
- Strengthen long-term relationships with members, customers and partners
- Present advertised promotions with care and dedication
- Serve as a contact person for veterinary customers
Requirements
- Successfully completed commercial vocational training
- Professional experience in telephone-based sales
- Passion for and enjoyment of telesales, outbound calling and selling
- High social competence and ability to work independently
- Strong organizational skills, conflict resilience and assertiveness
- Experience with SAP and the MS Office suite
Benefits
- Diverse, challenging and varied responsibilities
- Excellent onboarding and comprehensive training for professional development
- Work in a dynamic and open, friendly team
- Secure employment with an attractive salary and particularly good social benefits (e.g., company pension scheme and our committed workplace health management)
- Numerous employee benefits
- Flat hierarchies that guarantee short decision-making processes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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