Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- Telesales-Manager in veterinary customer service support handling customer inquiries and feedback. Joining a dynamic team at WDT ensuring high-quality service for veterinary practices.
Responsibilities
- Support inside sales in the areas of telesales and telemarketing
- Assist various customer service teams by phone
- Collect structured feedback from customers
- Strengthen long-term relationships with members, customers and partners
- Present advertised promotions with care and dedication
- Serve as a contact person for veterinary customers
Requirements
- Successfully completed commercial vocational training
- Professional experience in telephone-based sales
- Passion for and enjoyment of telesales, outbound calling and selling
- High social competence and ability to work independently
- Strong organizational skills, conflict resilience and assertiveness
- Experience with SAP and the MS Office suite
Benefits
- Diverse, challenging and varied responsibilities
- Excellent onboarding and comprehensive training for professional development
- Work in a dynamic and open, friendly team
- Secure employment with an attractive salary and particularly good social benefits (e.g., company pension scheme and our committed workplace health management)
- Numerous employee benefits
- Flat hierarchies that guarantee short decision-making processes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
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