CUSTOMER SERVICE & BUSINESS PROCESS NEAR- AND OFFSHORING
High-quality, multi-lingual Near-and Offshore Contact Center BPO service provider, passionate about outstanding operational excellence and driven by superior customer experiences.
CUSTOMER SERVICE
/ B2B and B2C
/ Technical & admin support
/ Welcome & retention calls
/ Cross-and up-sell, inbound & outbound
BUSINESS PROCESSES
/ Order handling
/ Dispute Management
/ Contract Management
/ Customer Service Back-Office
360 DEGREE
/ 24/24 & 7/7
/ Multi-lingual
/ Omni-channel
/ Technology platform
CONSULTANCY
/ Contact center ICT
/ Contact center transformation
/ Business process re-engineering
/ Customer experience management
NewCo operates currently out of PCI and GDPR compliant sites in Casablanca, Barcelona and Valencia.
Please visit www.newcocoms.com for further information.
Browse and apply for open jobs at NewCo Communications.
Bilingual Sales Agent for NewCo Communications in Barcelona, engaging with clients and driving sales solutions. Collaborative role focusing on maintaining relationships and achieving client satisfaction.
Technical Support Agent in Barcelona helping merchants with technical issues in the payments industry. Providing B2B support through calls, emails, and tickets while working in a hybrid model.
Technical Support Agent providing inbound technical support in Dutch or French for a leading payments industry client. Collaborating with diverse teams to ensure seamless customer service in a hybrid model.
Customer Service Advisor connecting with German - speaking customers to provide exceptional support. Engaging in service tasks while contributing to a positive workplace environment in Barcelona.
Danish Customer Service Advisor providing exceptional care to B2B customers in the payment industry. Engaging with clients via phone and email while managing administrative tasks in a hybrid work environment.
Customer Support Representative handling inquiries from credit card holders in Spain. Requires Dutch and English fluency with a focus on customer service.
Dutch - speaking Customer Service Representative providing support for clients in the home security sector. Engaging with customers via phone and email while enhancing service experiences in a hybrid setting.
Danish Customer Service Advisor providing service - oriented solutions to B2B customers. Engaging in a hybrid work model while fostering a positive environment within the team in Barcelona.
Technical Support Agent in Barcelona providing B2B technical support in Dutch or French. Join the Benelux Tech Support team for a leading European payments company with a hybrid work model.
Customer Service Representative delivering outstanding service for a telecom client. Engaging with customers and providing solutions in a dynamic international environment.
Danish Customer Service Advisor at outsourcing company. Provide B2B support for payment terminals and online solutions via phone and email.
