HR Advisor responsible for employee relations and advisory services in a supportive team at Freebridge Community Housing. Focus on shaping employee experience and complying with HR best practices.
About the role
- Bilingual HR Coordinator providing operational HR support in a fast-paced environment. Addressing inquiries and managing HR processes across Canada for People Corporation.
Responsibilities
- Provide day-to-day operational HR support in a fast-paced environment, addressing employee and leader inquiries across multiple priorities and channels.
- Manage and triage the English and French HR Support inboxes, escalating issues to HR Business Partners or other departments as required.
- Deliver clear guidance on HR policies, leaves of absence, and general inquiries, ensuring consistent and accurate support across the organization.
- Respond to data and documentation requests from Legal and HR Business Advisory teams, maintaining confidentiality and accuracy.
- Support the Workday user community by resolving access issues, directing users to digital self-service tools, and escalating technical questions as needed.
- Monitor and escalate issues within HR business processes in Workday, analyze delay trends, and recommend improvements to enhance user experience.
- Coordinate and facilitate HR onboarding activities including preparing offer and employment letters, delivering virtual onboarding sessions, and tracking new hire documentation.
- Maintain and update employee data, onboarding trackers, and personnel records to ensure accuracy, compliance, and seamless cross-team workflows.
- Track and manage Individual Emergency Response Plans (IERPs), including new entries, renewals, expiry dates, and accessibility reporting.
- Regularly review and maintain content on the HR Connect SharePoint site in coordination with the Centre of Excellence to ensure up-to-date HR resources.
- Prepare and distribute HR reports on a biweekly/monthly basis and support broader HR projects through data tracking, reporting, and documentation.
- Perform data entry and transaction processing in Workday where self-service options are not available, ensuring data quality and timely completion.
- Introduce HR Shared Services to new acquisitions.
- Partner with the HR Shared Services Manager to coordinate materials, forms, and communications for new HR programs or initiatives, documenting procedures as needed.
Requirements
- Post-secondary education in Human Resources required; CPHR or similar designation an asset.
- Minimum of 2 years experience in a similar role required.
- Fluency in both English & French (written & spoken) is required.
- Knowledge of provincial employment legislation and HR best practice.
- Strong collaboration and teamwork across HR and other departments to enable operation and successful service delivery.
- Strong analytical and critical thinking skills, and the ability to creatively solve problems.
- Effective prioritization skills to manage competing priorities and complete projects within timelines.
- Exposure to HR digital solutions and knowledge of HR transactional processes.
- Experience with HR systems (Workday preferred) required.
- Strong attention to detail to ensure completeness and quality of information entered in Workday.
- Extensive experience with Microsoft Office, including Word, Excel, SharePoint, PowerPoint, Teams, and Outlook.
Benefits
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
Job title
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