Customer Relations Manager focused on enhancing client relationships and satisfaction in Backup Power industry. Responsible for developing policies, managing inquiries, and driving retention.
About the role
- Associate Relationship Manager supporting Mid Corporate clients at Lloyds Banking Group. Manage lending, deposits and grow client portfolio in London or Reading.
Responsibilities
- Support Relationship Director and manage portfolio of ~40 Groups of Mid Corporate clients (turnover £25m–£100m)\n• Provide banking services including lending, deposits and treasury management\n• Promote the bank to develop new business and grow the portfolio\n• Build relationships with Group Partner companies and specialist colleagues to deliver products\n• Manage risk and compliance of client portfolio\n• Maintain high profile with external influencers and local business community\n• Act as trusted advisor and provide excellent client service
Requirements
- Previous experience working in sales, account management or customer-facing roles within the financial services sector\n• Knowledge of banking products, competitors and an understanding of the regulations\n• Highly organised, motivated and self-accountable - able to make decisions and consistently achieve results\n• Enjoy working to targets, in a fast paced and dynamic environment\n• Excellent written and verbal communication skills\n• Any experience of these would be really useful: Proficiency with CRM tools (e.g., Salesforce, HubSpot) to track client interactions and pipelines.
Benefits
- A generous pension contribution of up to 15%\n• An annual performance-related bonus\n• Share schemes including free shares\n• Benefits you can adapt to your lifestyle, such as discounted shopping\n• 28 days’ holiday, with bank holidays on top\n• A range of wellbeing initiatives and generous parental leave policies\n• Dedication to ongoing personal and professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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