Senior Key Account Manager for Crocs managing eTail relationships emphasizing Amazon. Driving operational excellence and strategic growth in digital account sales operations.
AM
Onsite Account Manager/Specialty Account Manager, KRYSTEXXA - Knoxville, TN
Posted 5 hours ago
About the role
- Account Manager representing KRYSTEXXA to healthcare professionals and establishing product sales in Tennessee. Developing business plans and driving product demand while managing territory accounts.
Responsibilities
- Responsible for representing KRYSTEXXA to physicians and health care professionals, establishing product sales, and performing total territory account management.
- Responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts.
- Act as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.
- Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
- Promotes KRYSTEXXA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
- Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
- Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
- Consistently meets or exceeds corporate sales goals.
- Communicates territory activity in an accurate and timely manner as directed by management.
- Drive product demand among targets through education on disease state and product information.
- Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
- Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
- Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
- Coordinate between accounts and relevant Amgen field teams to support full range of account needs.
- Educate healthcare professionals and office staff on site of care options.
- Attends medical congresses and society meetings as needed.
- Manages efforts within assigned promotional and operational budget.
- Maximizes use of approved resources to achieve territory and account level goals.
- Successfully completes all Company training classes.
- Completes administrative duties in an accurate and timely fashion.
- Functions as a contributing member of a high-performance team.
- Perform such other tasks and responsibilities as requested by the Company.
Requirements
- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
- Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
- Site of care and reimbursement experience strongly preferred
- Experience working with institutions and integrated delivery networks preferred
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs
- Approximately 80% travel (may vary by territory), including some overnight and weekend commitments
- Proficient in Microsoft Office
- Professional, proactive demeanor
- Strong interpersonal skills
- Excellent written and verbal communication skills.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- group medical, dental and vision coverage
- life and disability insurance
- flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
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BA
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