MG
Mellon GroupCall Center Supervisor
Call Center Supervisor managing performance and operations of the team. Leading service delivery in an electronic transactions and telecommunication company.
About the role
- Realizar atendimento ativo para uma frota de gestão de abastecimento.
- Atuar com diversos sistemas simultâneos.
Requirements
- Possuir habilidades em atuar no modelo home office;
- Ter um espaço adequado para atuar home office (Mesa, cadeira e ambiente sem ruído);
- Residir em São Paulo/ Grande São Paulo;
- Disponibilidade para atuar presencial em escritório no bairro Vila Olímpia sempre que requerido pela empresa/liderança;
- Possuir internet cabeada com mais de 10 MB (Sem utilizar o Wifi);
- Habilidade em manusear diversas plataformas de trabalho (Zendesk, WhatsApp, voz, chat, e-mail e Pacote Office);
- Experiência com SAC - Atendimento Multiskill - voz, whatsApp e por vezes envio de e-mail no Sales Force.;
- Disponibilidade parar atuar em jornada 5x2 folga escalada.
Benefits
- Vale Alimentação;
- Assistência Odontológica;
- Auxilio Creche (Crianças de até 24 meses);
- Vale Transporte;
- Seguro de Vida;
- TotalPass;
- Descontos em cursos, faculdade e parques de diversão.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Coordinate team tasks and assist in project management as an Assistant Manager in Digital HR Operations. Handle customer inquiries and prepare reports effectively.
CI
Cummins Inc.Contact Center Representative
Contact Center Representative providing customer support via chat, email, and phone. Join Cummins team supporting Aftermarket Services in Gdansk, Poland.
NB
Northwest BankContact Center Fraud Investigator I
Fraud Investigator overseeing fraud detection and investigations for bank, managing fraud alerts and coordinating with law enforcement. Engaging in reporting and consulting on fraud issues.
DC
Duke Energy CorporationAssociate Call Center Representative
Customer service representative helping with billing inquiries and service orders at Duke Energy. Responsible for ensuring customer satisfaction and maintaining service quality standards.
Claims Contact Center Representative at USAA supporting members with their auto and property claims. Engaging members through multiple channels while maintaining effective communication during the claims process.
Call Center Sales Representative redefining customer service at AT&T by handling customer interactions and resolving technical inquiries. Driving satisfaction and fostering loyalty through effective sales and service.
SH
SafeRide HealthCall Center Escalation Specialist
Call Center Escalation Specialist managing health plan authorization approvals and resolving escalations for SafeRide Health. Ensuring access to care and high standards of customer service in the call center environment.
DG
DEDO Media GmbHCall Center Agent, New Customer Acquisition
Call Center Agent playing a central role in the sales team, responsible for acquiring new customers and coordinating appointments. Engaging potential clients and fostering successful collaborations.
RS
regiocom SECustomer Advisor, Call Center Agent
Kundenberater managing customer inquiries in telecommunications sector. Providing customer support while promoting products and services related to cable networks.