TP Infinity Germany GmbH

Currently Hiring

About the company

TP Infinity – Consulting.

Technology.

Impact.

TP Infinity DACH (formerly junokai) is a consulting firm specialized in Customer Experience (CX) and Customer Service (CS) – and a solution partner for modern customer interaction.

As part of the international TP Infinity Group, we operate independently within the Teleperformance Group – with over 50 consultants in the DACH region and a global network of more than 650 experts.

Our mission: to systematically optimize service processes, apply technology with strategic intent, and drive measurable improvements in customer experience.

We support organizations throughout the entire transformation journey – from analyzing current structures and defining future-ready target models to selecting the right technologies and ensuring effective implementation.

Our work combines strategic consulting with deep expertise in contact center operations, automation, and data-driven service management.

Our approach is analytical, technology-agnostic, and execution-focused.

We help organizations elevate service delivery across all customer touchpoints and establish a solid, future-proof foundation – efficient, structured, cost-aware, and consistently customer-centric.

Open jobs

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5 jobs found
TP Infinity Germany GmbHCustomer Advisor

Start your career as a Customer Advisor in Cottbus. Provide inbound customer support after training with a strong team.

Hybrid Role
CottbusGermanyAccount Executive