
Customer Support Expert providing professional customer assistance for a renowned German bank. Operates in a hybrid model from Rostock with full and part - time options.

TP Infinity – Consulting.
Technology.
Impact.
TP Infinity DACH (formerly junokai) is a consulting firm specialized in Customer Experience (CX) and Customer Service (CS) – and a solution partner for modern customer interaction.
As part of the international TP Infinity Group, we operate independently within the Teleperformance Group – with over 50 consultants in the DACH region and a global network of more than 650 experts.
Our mission: to systematically optimize service processes, apply technology with strategic intent, and drive measurable improvements in customer experience.
We support organizations throughout the entire transformation journey – from analyzing current structures and defining future-ready target models to selecting the right technologies and ensuring effective implementation.
Our work combines strategic consulting with deep expertise in contact center operations, automation, and data-driven service management.
Our approach is analytical, technology-agnostic, and execution-focused.
We help organizations elevate service delivery across all customer touchpoints and establish a solid, future-proof foundation – efficient, structured, cost-aware, and consistently customer-centric.
Browse and apply for open jobs at TP Infinity Germany GmbH.

Customer Support Expert providing professional customer assistance for a renowned German bank. Operates in a hybrid model from Rostock with full and part - time options.

Start your career as a Customer Advisor in Cottbus. Provide inbound customer support after training with a strong team.

German Speaking Customer Service Representative handling customer inquiries in Yerevan. Providing comprehensive customer support via phone and written communication.

Operations Customer Expert responsible for resolving customer inquiries and handling telecommunications services. Engaging with customers in both inbound and outbound calls.

Senior Dev Lead overseeing development for D365 Finance & Operations at TP. Collaborating with teams for ongoing rollouts and support operations in a hybrid work setting.