HR Administrator providing HR services throughout the employee life cycle at Müller UK & Ireland. Ideal for someone with a strong administrative background, based in Telford with hybrid working.
Responsibilities
Actively resolve and respond to any 1st Line HR queries in line with internal SLAs & KPIs, managing expectations via most appropriate communication methods, escalating to core process teams/ Line Manager as required
Triage & allocation of all incoming HTR activity to relevant team/ team members, prepare & distribute reports as required
Ensure governance & compliance of HR data through the utilisation of various of HR systems & tools
Actively partner with wider HTR teams to ensure support is in place to ensure whole team deliverables are in place, re-prioritising workload as required
Through administrative support and colleague guidance, support wider HR team with key projects and activities, ensuring understanding of how HTR activity impacts wider business objectives
Promote & demonstrate a continuous improvement mindset by owning key elements of the HTR wider project plan/ strategy
Requirements
High attention to detail & accuracy
Organized & Adaptable
Inquisitive/ Challenging
Tenacious & driven
Used to past paced environment
Previous customer service experience
Understanding of HR legislation
Understanding of GDPR legislation
MS Packages (Excel, Word, Forms, PowerPoint)
Knowledge of HR & Payroll processes such as SuccessFactors Resourcelink 4Me (or similar)
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