Hybrid Benefit Program Representative

at Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

• Job title: Benefit Program Representative
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, San Antonio, United States

About the role

• Validate employee benefit claim forms and process claims under various benefit plans. Maintain eligibility records and inform employees on benefit coverage.

Responsibilities

• Processes benefits enrollment and qualified status changes for employees and retirees while maintaining online benefits eligibility and coverage records.
• Informs employees regarding benefit eligibility and coverage.
• Transmits or arranges for correct benefit claim checks to employees.
• Facilitates new hire orientation on a regular basis to explain benefit coverage and enrollment procedures.
• Performs all other duties as assigned.

Requirements

• Proficient with MS Office (Word, Excel, and Outlook) and HR systems; PeopleSoft skills is preferred.
• Ability to work independently with strong attention to accuracy and detail.
• Strong verbal, written and interpersonal communication skills.
• Strong multitasking and organizational skills.
• Ability to maintain strict protocols of all confidential or sensitive information.
• High School Diploma/GED is required.
• Three to five years of experience is required.

Benefits

• Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction.
• Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
• Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan.
• Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
• Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
• FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
• Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
• Time Off - A generous leave program offers multiple paid leave options:
• - Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• - Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• - Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• - Holidays: 12 set paid holidays each year.
• Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.