Hybrid Account Manager

Posted 5 days ago

Apply now

About the role

  • Account Manager managing relationships within the Global Account Management team at TreviPay. Cultivating growth opportunities and ensuring exceptional client value with enterprise clients.

Responsibilities

  • Manage relationships with key stakeholders and champion overall customer strategy.
  • Maintain deep understanding of each client’s competitive landscape and target markets.
  • Monitor and communicate relevant news, trends, and insights.
  • Actively listen, address conflict, and ensure team alignment with customer requirements.
  • Serve as an escalation point for issues and drive timely, accurate resolutions.
  • Lead recurring business reviews to maintain the TreviPay–client relationship, discuss product/service evolution, drive continuous improvement, explore enhancements, rollouts, and expansion, review contractual performance, understand client growth initiatives, define and measure strategic action plans.
  • Achieve/exceed annual revenue and profitability goals, maintain accurate forecasting.
  • Lead day-to-day management and optimization of growth plans.
  • Drive proposal development, contract negotiation, business case preparation, and implementation of white-space opportunities.
  • Act as the steward of client contracts, including renewals and renegotiations, drafting/managing amendments, monitoring contract compliance.
  • Understand and accurately communicate TreviPay solutions and processes.
  • Apply account management best practices (goal-setting, account planning, task management).
  • Demonstrate TreviPay’s core values: Tenacity, Ingenuity, Empathy.
  • Develop presentations as needed (training, conferences, internal updates).
  • Represent TreviPay professionally in all interactions.

Requirements

  • Bachelor’s degree preferred.
  • Advanced proficiency in Microsoft Office.

Benefits

  • Competitive salary
  • Paid parental leave
  • Generous paid time off
  • Medical, dental, vision, FSA, Life/AD&D, long and short term disability
  • 401K matching
  • Employee referral program

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job