Associate Relationship Manager collaborating with Relationship Managers to support sales and client solutions at Fifth Third Bank. Engaging in financial and risk analysis tasks to drive positive customer experience.
About the role
- VIP Account Manager providing premium services and support to high-value clients in a fintech company. Join Quadcode to excel in financial brokerage activities and innovative solutions.
Responsibilities
- Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
- Promote company products and services to high-value clients;
- Apply effective negotiation techniques to convert leads into long-term customers;
- Develop and implement initiatives to increase client satisfaction and retention;
- Build and maintain strong, long-term relationships as a trusted advisor;
- Monitor client activity and identify opportunities for growth and engagement;
- Maintain accurate records of client interactions in the CRM system.
Requirements
- English proficiency at B2 level or higher;
- Native or bilingual proficiency in Arabic;
- Bachelor’s degree in Economics, Finance, Business, or a related field;
- Proven experience in the financial industry, preferably in sales, account management, or business development;
- Strong communication, negotiation, and relationship-building skills;
- Result-oriented mindset and ability to work in a fast-paced environment;
- High level of responsibility and professionalism when working with VIP clients.
Benefits
- Health insurance and mental health services
- 13th salary and 21 vacation days per year
- Catered lunches in the office
- Tuition reimbursement (kindergartens/schools)
- Training and Development opportunities
- Onsite Gym
- Corporate events and workshops
- Bonuses for special events (e.g., child's birth)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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