HR Business Partner supporting operations and marketing teams at Etsy. Driving people strategies and providing guidance on various HR topics in a hybrid work environment.
About the role
- Senior Associate in HR Delivery responsible for APAC benefits operations and statutory compliance. Ensuring quality, accuracy, and timely handling of HR queries across regions in India.
Responsibilities
- Lead end‑to‑end delivery of APAC Benefits Operations, ensuring accuracy, timeliness, and consistent adherence to quality standards.
- Own the responsibility for assigned HR operational processes—managing tracking, prioritization, and closure within agreed timelines.
- Ensure all statutory compliance activities are completed accurately and in line with regulatory due dates; proactively plan to mitigate compliance risks.
- Coordinate with stakeholders to gather and validate data required for submissions, ensuring completeness while minimizing rework.
- Manage Tier‑3 queries for India and APAC with a focus on accuracy, customer experience, and SLA compliance.
- Uphold operational discipline across BAU activities by consistently meeting SLAs and KPIs for APAC markets.
- Maintain high levels of data integrity, confidentiality, and policy compliance in all HR processes.
- Provide clear, professional responses to queries received through group mailboxes and ensure appropriate routing and closure.
Requirements
- Bachelor’s degree in human resource, Business administration, or related discipline.
- 3-5 years of experience in APAC benefits operations, India statutory compliance and HR service delivery.
- Strong ability to multitask, prioritize, and manage competing deadlines.
- Proficient in using Copilot and AI tools to enhance drafting, standardization, and process efficiency.
- Excellent verbal and written communication skills with strong stakeholder‑management capabilities.
- Analytical mindset with demonstrated problem‑solving ability.
- High standards of professionalism, confidentiality, dependability, and integrity.
Benefits
- inclusive development opportunities
- flexible work-life support
- paid volunteer days
- vibrant employee networks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Associate HR Operations Manager leading People & Culture operations in outsourcing. Overseeing employee relations and driving performance with a small team in a hybrid environment.
HR Service Center Coordinator providing administrative HR support and managing employee inquiries in a hybrid environment. Overseeing HR processes and services with a focus on timely responses.
Director of Employee Experience managing people programs and strategies at Aretum to enhance engagement and culture within the workforce.
Senior Process Associate in HR Shared Services managing employee data and optimizing workforce performance through data analysis. Collaborating with global teams and ensuring data integrity in HR systems.
HR Business Partner assisting in assigned HR functions to support company culture and employee relations across locations. Conducting investigations, tracking documentation, and providing policy guidance within regions.
IEHP Intern conducting research and providing administrative support for strategic business initiatives at Inland Empire Health Plan. Working closely with business units to enhance operational efficiency.
Intern supporting HR functions, focusing on benefits and labor relations at Unimed Porto Alegre. Opportunity to learn in a collaborative environment and aid staff with inquiries.
HR Intern at +A Educação focusing on personnel administration and onboarding. Supporting detail - oriented HR tasks in a dynamic educational environment.
Human Resources Coordinator ensuring seamless hiring processes and supporting new hires at Uline's Allentown center. Responsible for candidate communication, assessments, and administrative support.