SDR Manager leading the sales development representatives to enhance outreach and meet targets. Supporting innovations in health and medicine while fostering team growth.
Responsibilities
Mentor, train, and motivate SDRs on outreach tactics and best practices whilst being able to lead by examples to demonstrate what good looks like
Cultivate a results-driven, socially conscious culture, ensuring consistent performance against targets
Identify and implement new AI-driven sales tools and cutting-edge prospecting functionalities to enhance lead generation and efficiency
Continuously refine scripts, cadences, and outreach strategies in alignment with market trends and PatSnap’s goal of accelerating impactful innovation
Work closely with Marketing on campaign planning, lead flow, and feedback loops to refine buyer personas and value propositions
Partner with regional Sales teams to align pipeline goals, qualification criteria, and handoff processes, ensuring the right focus on the ICPs
Oversee daily use of Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and other tools, ensuring accurate reporting and best-in-class processes
Provide insights into new tools or features that could streamline outreach and data management
Monitor SDR KPIs, including call volume, conversion rates, and pipeline generation to drive performance and to spot development opportunities
Present regular performance updates to the Sales Director and senior leadership
Requirements
**SDR/AE-turned-Manager**: 1–2 years of SDR Manager experience (or a newly promoted individual) who can relate to the early-career challenges of the team
**Cold Calling Expert**: Strong background in outbound prospecting, with a track record of exceeding pipeline and revenue targets
**Tech Savvy**: Experience with Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and familiarity with AI-enabled sales tools
**Mission-Driven**: Passion for supporting innovators who are shaping a better future for society and the environment
**Collaborative Mindset**: Thrives in a highly collaborative, entrepreneurial environment, working closely with cross-functional teams
**Excellent Communication**: Strong coaching style and the ability to inspire a young, coachable team
**Flexibility**: Willingness to work in a hybrid environment (3 days in-office, 2 remote) with occasional travel
Life Sciences education or experience is desirable but not essential
Benefits
25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)
2 company paid volunteering days
Eyecare voucher scheme
Private healthcare with Axa Healthcare
Private pension with Scottish Widows
Parental leave policies
Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can.
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