Sr. Analyst for Revenue Operations at Genesys, analyzing sales and marketing metrics to enhance customer experiences, and reporting to the VP of Revenue Intelligence.
About the role
- Revenue Operations Manager at Our Future Health, overseeing revenue frameworks for health research initiatives in the UK. Collaborating with cross-functional teams to optimize operational performance.
Responsibilities
- Design and own revenue operations frameworks: Develop and maintain end-to-end revenue processes spanning pipeline management, revenue tracking, sales operations and supporting contracting and pricing design.
- Enable cross-functional collaboration: Partner across Commercial, Partnerships, Finance, Legal, Data, Products, Science and Delivery teams to ensure aligned ways of working across the CBO Business Unit.
- Build forecasting and performance reporting: Develop revenue forecasts, dashboards, and KPIs to support planning, prioritisation, and executive decision-making.
- Optimise systems and tools: Own and evolve our CRM and commercial systems to ensure accurate data capture, reporting, and scalability as the organisation grows.
- Support commercial governance: Ensure revenue processes align with internal controls, charity governance, regulatory requirements, and partner expectations.
- Standardise ways of working: Develop playbooks, documentation, and guidance that enable consistent execution across revenue and commercial activities.
- Provide analytical insight: Analyse pipeline health, deal progression, conversion rates, and performance trends to identify risks and opportunities.
- Support strategic initiatives: Contribute operational insight to pricing discussions, partnership models, and long-term commercial strategy.
Requirements
- You will ideally bring experience in Revenue Operations within a complex and cross-functional life sciences, health tech, or med tech organisation.
- Experience building and managing revenue operations frameworks
- Strong CRM ownership and optimisation experience (HubSpot preferred)
- Experience developing revenue forecasts, pipeline reporting, and performance dashboards
- Understanding of commercial governance, contracting workflows, and cross-team processes
- Ability to translate strategic objectives into scalable operational processes
- Experience working in fast-paced or evolving environments, such as scale-ups, mission-driven organisations, or partnership ecosystems
- Exceptional communicator and systems thinker, with a pragmatic and collaborative mindset.
Benefits
- Salary from £75,000.
- Generous Pension Scheme – We invest in your future with employer contributions of up to 12%.
- 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
- Enhanced Parental Leave – Supporting you during life’s biggest moments.
- Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice.
- Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice
- £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
- Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family.
- A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.
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