Revenue Operations Program Manager at Wellhub shaping AI strategies and operational processes for Client Sales team. Focused on driving innovation and maximizing client value through data insights.
About the role
- Revenue Operations Manager optimizing sales efficiency and driving growth strategies at Risilience's sustainable solutions platform. Collaborating across teams for operational excellence and revenue predictability.
Responsibilities
- Track and analyse key metrics including MQL-to-SQL conversion, pipeline velocity, win rates, and Customer Acquisition Cost (CAC)
- Analyse sales rep performance and territory health to identify coaching opportunities or capacity needs
- Build and maintain reliable revenue forecasts to help Finance and Leadership plan for growth
- Define and manage the "hand-off" processes between Marketing, Sales, and Success to ensure no leads or customers fall through the cracks
- Audit Salesforce regularly to ensure data integrity and that the sales team is following defined stages and protocols
- Identify bottlenecks in the "Time to Conversion" and implement process changes to shorten the sales cycle
- Support monthly and quarterly management and Board reporting
- Own the administration and optimization of our Salesforce instance, including user management, data integrity, dashboards, and workflow automation
- Manage our HubSpot integration with Salesforce and support consistent analytics and reporting across our marketing-to-sales funnel/pipeline
- Establish and maintain data governance best practices to ensure data accuracy and consistency across all systems
- Proactively identify and resolve bottlenecks in the sales and finance processes
- Drive continuous improvement initiatives to enhance efficiency and scalability
Requirements
- 3-5+ years of experience in a Revenue Operations, Sales Operations, or similar role within a larger B2B SaaS company
- Some experience of smaller high-growth scale-up businesses also preferred
- Deep, hands-on knowledge of Salesforce is essential
- Familiarity with HubSpot and its integration with Salesforce is required
- Strong analytical and problem-solving skills, with the ability to turn data into actionable insights
- Build and maintain dashboards in Power BI (or similar) to provide real-time visibility into company KPIs
- A proven ability to work effectively in a cross-functional role, supporting both sales and finance stakeholders
- Excellent written and verbal communication skills, with the ability to articulate complex processes to a variety of audiences
- A passion for technology and a desire to make an impact in a purpose-driven company
Benefits
- Competitive base salary
- Annual discretionary bonus
- Employer pension contributions
- Private medical insurance
- Hybrid and flexible working
- Commitment to diversity and inclusion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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