Technology Support Representative at HNTB providing IT support and solutions for hardware, software, and network issues. Involves customer interactions and helps maintain office technology requirements.
About the role
- Store Office Support Specialist providing operational and data support in finance for Foodstuffs. Focused on efficiency improvements and system enhancements to optimize store operations.
Responsibilities
- Provide proactive support across a range of office processes, including change of ownerships and operational improvements.
- Use data insights and analysis to identify opportunities for automation, process enhancements, and system improvements.
- Respond to and resolve customer and member account queries promptly and professionally.
- Provide proactive updates on emerging issues and deliver clear guidance to store teams.
- Analyse performance metrics, identify gaps, and implement improvements to office operational finance processes.
- Support the rollout of new processes and technology, ensuring smooth adoption and compliance.
- Deliver targeted training and mentoring to store office teams on best practices and systems.
- Assist with new store openings and change of ownerships, providing hands-on support and guidance throughout the process.
Requirements
- Experience in financial systems
- Strong background in SAP
- Expertise in system implementation and change management
- Ability to deliver software training to users with varying levels of technical knowledge
- Experience in corporate or ERP reporting systems
- Proficiency in Microsoft Excel and PowerPoint.
Benefits
- Free carparking - we’ve got over 1,000 carparks including EV plugs
- Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
- Flexible working options including a day off on your birthday
- Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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