Customer Support for Pulsz Bingo product providing player assistance via email and live chat. Responsibilities include troubleshooting, moderating chat, and ensuring player engagement.
About the role
- Join an international meal card project as a Customer Service Representative. Handle inquiries and provide support in French while based in Braga, Portugal.
Responsibilities
- Handle customer inquiries via phone and/or digital channels
- Provide clear, accurate support related to meal card services
- Ensure a high-quality customer experience in French
- Follow internal procedures and quality standards
Requirements
- Native or near-native French speakers (C2)
- Customer-oriented mindset
- Availability to work rotational shifts
- Already based in or near Braga
- Comfortable working on-site or hybrid
Benefits
- Performance bonus: €140 (paid over 12 months)
- Meal allowance: €7.63 per working day
- Position bonus (Braga): €20 (paid over 12 months)
- Health insurance: Active from Day 1 (monthly contribution required)
- Fully free after 6 months of contract
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Service Supervisor leading a high - performing customer service team at McKesson. Developing agents and delivering world - class service in a hybrid environment.
Virtual Customer Service Representative providing support for NextGen Real Estate clients via phone, email, and chat. Handling inquiries, complaints, and account management with a focus on customer satisfaction.
Customer service operator handling phone support for clients at Supergasbras, a major GLP distributor in Brazil. Focus on care, attention, and service quality in a hybrid work setup.
Customer Service/Retail Associate supporting patients by assisting with medical supplies purchase. Ensuring smooth transactions and providing exceptional service in a friendly environment.
Customer Service Representative fulfilling Administrative duties based in Naucalpan de Juarez, Mexico. This role involves various administrative tasks with a full - time schedule.
Connect small businesses with suitable spaces from our portfolio. Provide customer service through calls and emails, ensuring positive experiences.
IT Support Specialist providing SharePoint help desk support and troubleshooting across various US office locations. Focusing on information architecture and governance, ensuring high - quality user support.
Customer Service Representative ensuring customer issues are resolved effectively and efficiently at TTEC. Providing quality support and service in a hybrid work model from Leeds, UK.
Intake and Support Specialist responsible for HCV intake and PBV admissions in Framingham, MA. Supporting program representatives with case management and compliance.