About the role

  • HR Services Lead managing team to deliver responsive HR support in a hybrid working environment. Leading service delivery, shaping approaches, and collaborating with various stakeholders in a purpose-led organization.

Responsibilities

  • Lead HR service delivery for your area (Development & Finance or Central Services), managing a team of HR professionals of varying levels of seniority to deliver high-quality and responsive support to managers and colleagues.
  • Play a key role in shaping people-centred approaches, systems and processes that enable great performance and organisational effectiveness.
  • Work collaboratively with HR Business Partners, directors and operational leads to drive HR excellence and deliver against strategic People Plans.
  • Champion best practice in employee experience, compliance, and continuous improvement.

Requirements

  • Strong HR service delivery experience, ideally within a complex, multi-site organisation.
  • Excellent stakeholder management and communication skills.
  • A proactive, solutions-focused approach.
  • Experience of developing and leading a diverse team of HR professionals.
  • CIPD qualification (or equivalent) and a solid grounding in HR operations and policy.
  • Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.

Benefits

  • Hybrid working with 2 - 3 days in the office to support your work/life balance.
  • Start with 26 days annual leave plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
  • Enjoy up to 9% employer contributions with our Defined Contribution scheme.
  • Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
  • Invest in your future with ongoing personal and professional growth opportunities.
  • Policies designed to help you balance work and family life, including a new child payment.
  • Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
  • Save with our Cycle to Work and Car Benefit schemes.
  • Up to four paid volunteering days a year to support our communities.

Job title

HR Services Lead

Job type

Experience level

Senior

Salary

£66,000 - £70,000 per year

Degree requirement

Professional Certificate

Location requirements

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