Lead innovation strategy and customer engagement while leveraging emerging technologies at Mastercard. Drive product development and forge partnerships to enhance commercial opportunities.
About the role
- Werkstudent in Customer Success Management at ATOSS Software SE. Gaining practical experience while supporting the team in customer relations and communication.
Responsibilities
- Create compelling presentations, datasheets and customer materials using MS Office to effectively communicate our solutions
- Support the team in preparing and following up on meetings with internal stakeholders and customers to ensure clear communication and alignment
- Maintain and update data in Salesforce to ensure accuracy and availability for the team
- Perform analyses and create visually appealing charts and graphics to present insights and trends to the team and customers
- Prepare and document content using Confluence wiki software to support knowledge sharing and documentation
Requirements
- You are currently enrolled in a full-time Master's program
- Strong interest in, or initial experience with, Customer Success, product marketing, or product management
- Excellent communication skills in German and English
- Confident user of MS Office, especially PowerPoint, with the ability to create professional and impactful presentations
- Team player with a confident manner and strong interpersonal skills — able to engage and persuade colleagues and customers alike
Benefits
- An exciting opportunity to gain practical experience in Customer Success
- Potential for a future permanent position with our company
- Hybrid work model (50% remote, 50% on-site)
- Flexible weekly working hours that are compatible with your studies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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