Senior Manager in Customer Support overseeing AMER Customer Support at AI company DeepL. Leading performance and quality initiatives for a high - performing customer support team.
DE
DeepL
Currently Hiring
About the company
Since 2017, we’ve helped businesses and individuals thrive with the use of our AI translator.
Our team of engineers, researchers, and language specialists has only expanded, enabling us to create even more solutions and tools to help you and your team succeed.
With 30+ languages and counting, our portfolio of products includes a web translator, browser extensions, desktop and mobile apps, an API, and an AI writing tool, DeepL Write.
We are constantly expanding our offerings to suit your organization’s needs, continuously improving our technology while leading the way in AI sphere, and always prioritizing data protection and security.
Open jobs
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48 jobs found
Senior Account Executive focused on Enterprise sales for AI solutions. Driving business growth through creative prospecting and collaboration with cross - functional teams.
Senior Salesforce Platform Analyst focused on building solutions in Salesforce and improving platform scalability using AI tools.
Lead Technical Support Engineer managing complex technical support cases for DeepL's enterprise customers. Collaborating with engineering and product teams to resolve customer issues.
Senior Sales Strategy Manager at DeepL driving strategies and operational plans for predictable growth in EMEA. Collaborating with cross - functional teams and monitoring sales KPIs for improved performance.
Senior Premium Support Specialist providing technical troubleshooting and customer support for Premium and Enterprise clients. Collaborating with internal teams to enhance customer outcomes and experience.
Lead and develop a team of outbound SDRs at DeepL, an AI language technology leader. Focus on strategy, performance, and team culture in the EMEA region.
Account Executive responsible for expanding the Italian market for DeepL’s AI products. Collaborating closely with teams to deliver tailored solutions for enterprise customers.
Senior Staff Engineer at DeepL leading architecture and development of real - time voice translation systems. Bridging AI research with production environments and mentoring cross - functional teams.
Enterprise Account Executive presenting DeepL’s translation service and managing the sales cycle for clients in the Middle East. Collaborating with teams to eliminate language barriers and drive sales growth.
Account Executive responsible for driving sales within Enterprise software at DeepL. Engage customers, meet sales goals, and contribute to high - impact projects in a hybrid environment.
Senior Staff Data Engineer at DeepL working on enterprise - wide data engineering standards and cloud solutions. Leading technical initiatives and mentoring engineers to support data capabilities across the organization.