Lead Technical Account Manager at Ben, enhancing customer outcomes through enterprise technical account management. Driving team performance and bridging client needs with product development in B2B SaaS.
About the role
- Drive technical success and strategic adoption of software platform
- Provide expertise throughout customer lifecycle from onboarding to ongoing consultation
- Maintain customer portfolio ensuring research and operational objectives are met
Requirements
- Mid-level experience in client-facing roles
- Strong understanding of software solutions in the life science industry
- Technical expertise and account management skills
- Excellent communication with technical teams and clients
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Senior Technical Account Manager at Ben, a benefits platform enhancing employee support through technology. Manage strategic accounts and tackle complex technical challenges while driving product improvements.
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