Technical Account Manager enabling customer success and product adoption at SpyCloud. Collaborating across teams to address technical challenges and deliver value to customers.
About the role
- MSP Account Manager with experience in managing client accounts and renewals. Leading upgrades and maintaining organized client documentation within ConnectWise Manage.
Responsibilities
- Own a book of MSP client accounts end-to-end
- Manage renewals, agreements, seat changes, and service alignment
- Keep accounts organized and documented inside ConnectWise
- Identify and close upgrades (security, users, projects, standardization)
Requirements
- 3+ years MSP Account Management / TAM / vCIO / Client Success experience
- Strong experience with ConnectWise Manage (required)
- Strong experience with Quoter (required)
- Proven ability to manage renewals + agreements and drive account upgrades
- Professional communication and follow-through
Benefits
- 401(k)
- 401(k) 3% Match
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sales Representative responsible for engaging Australian business owners through calls and face - to - face meetings. Focused on full - cycle sales within a supportive and flexible work culture.
Technical Account Manager at Arrakis ensuring flawless client strategies and integrations in DeFi. Engage deeply with technical concepts and translate them into actionable strategies.
Technical Account Manager facilitating client success through the UiPath automation platform. Guiding strategic customers in adoption plans and technical advisory for optimal outcomes.
Technical Account Manager in cybersecurity supporting strategic clients with incident responses and security indicators. Involvement in crisis exercises and compliance in regulated environments.
Technical Account Manager providing ownership of technical client services. Ensuring value from solutions through expertise in cloud platforms and project management.
Technical customer advisor providing telephone support for heating products and ensuring documentation. Engaging in troubleshooting and service order recording with customer - focused approach.
Technical Account Manager responsible for managing strategic customer relationships in automotive benchmarking and data analytics. Driving customer success and leveraging a collaborative environment.
Join Arting Digital as a Technical Account Manager in Mumbai. Act as trusted advisor for key clients, managing relationships and delivering technical solutions.
Technical Account Manager managing technical relationships with enterprise customers at Rapid7. Guiding successful product deployment and ensuring long - term security outcomes through strategic partnership.