Own the end-to-end candidate experience, ensuring every touchpoint reflects our values and culture.
Coordinate complex, global interview schedules across multiple time zones.
Be the first point of contact for candidates, providing timely and thoughtful communication.
Monitor and analyse candidate Net Promoter Score (NPS) feedback, turning insights into action.
Partner closely with recruiters and hiring managers to streamline processes and optimise efficiency.
Manage and enhance our ATS (Ashby) to improve workflow and visibility.
Continuously refresh candidate messaging so it’s clear, warm, and engaging.
Drive improvement projects that raise the bar for the overall candidate experience.
Requirements
You have 3+ years in an in-house talent experience, coordination or a similar role, managing end to end candidate journeys.
You’re an exceptional communicator, with great organisational skills and a passion for continuous improvement.
You have proven ability to balance multiple priorities in a fast-paced, global environment.
You’re tech-savvy, with experience managing or optimising an ATS (ideally Ashby, but not essential).
You’re highly curious, with a data-driven mindset and knack for turning feedback and metrics into actionable improvements.
You’re a natural relationship-builder, comfortable working across teams, time zones, and cultures.
You have unwavering attention to detail, curiosity, and a genuine desire to create a standout candidate experience.
Benefits
Real impact - see your work directly shape the trajectory of our company. Every hire you make here is a game-changer.
Growth - join and learn from driven, smart teammates who push for better, daily.
High agency - you’ll own your projects end-to-end, have a genuine seat at the table, and make meaningful decisions that matter—no red tape, just results.
Low ego - we value humility, transparency, and the willingness to listen. No politics, just mutual respect and shared wins.
Best of both - we’re a financially solid fintech with a start-up mentality. Enjoy the stability and resources alongside the pace, autonomy, and fun of a scrappy challenger brand.
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