Revenue Agreements Partner at TfL expanding contactless payments across National Rail services. Leading negotiations and draft agreements for fare revenue management.
About the role
- Customer Team Experience Partner focused on enhancing employee engagement and experience in the UK. Designing initiatives and collaborating with leadership within a hybrid working environment.
Responsibilities
- Design and lead initiatives to enhance employee engagement, well-being, and experience across the UK business.
- Turn engagement insights into actionable programmes, helping teams feel heard, valued, and supported.
- Organise events, workshops, and activities that strengthen culture, communication, and collaboration.
- Travel across the UK as required to engage with colleagues and stakeholders in person.
- Collaborate with senior leadership to ensure alignment between engagement initiatives and strategic business goals.
- Monitor and report on engagement metrics (e.g., Peakon), driving continuous improvement and celebrating successes.
- Act as a visible, approachable champion for employees, fostering a positive and inclusive environment.
Requirements
- Experience in employee experience, engagement, or organisational development roles.
- Familiarity with public sector or mission-driven environments is highly desirable.
- Creative, proactive, and solution-oriented with excellent communication and influencing skills.
- Comfortable working in a fast-paced, high-visibility environment with senior stakeholders.
- Ability to plan, prioritise, and manage multiple initiatives effectively.
- Energetic, positive, and enthusiastic approach to people and culture.
Benefits
- Time Off & Work-Life Balance
- ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! **✔ Days of Difference – Up to 3 extra days off for volunteering. **
- Financial Well-being & Security **
- ✔ Pension Contributions – 5% employer match to support your future. **✔ Income Protection – Up to 75% salary cover for long-term illness. **✔ Life Assurance – 4x salary tax-free lump sum. **✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
- Health & Perks **
- ✔ Private Medical Insurance – Fast access to private healthcare. **✔ Health Cash Plan – Claim back physio, therapies & more. **✔ Dental Insurance – Cover for routine & emergency care.
- ✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles. **✔ Affinity Groups – Join employee-led communities. **✔ Bounty Bonus – Refer a friend & get rewarded.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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