Level 2 Support Analyst troubleshooting advanced application issues for Civica, a GovTech software provider focused on public services. Collaborating with teams to enhance and resolve customer support cases.
CU
Civica US
Currently Hiring
About the company
Civica is a market leader in business-critical software, digital solutions, and managed services, helping more than 3,000 major organizations around the world to transform the way they work.
Above all, in the markets we serve, people matter.
Combining exceptional customer focus, experience and commitment, it is our people and values that sets us apart.Civica US is part of the Civica Group and operates across State & Local Government, Healthcare, Public Safety, Justice & Courts markets.
In the US we are a leader in master data management (MDM), enterprise master patient index (EMPI)/matching, provider directory, CRM integration and technology solutions for municipal governments and healthcare providers.
Our specialist Authority suite manages and improves disparate components across public safety, emergency response, regulatory control and law enforcement to protect people and places while delivering efficient customer services and administration.In addition to the US, we also operate in the United Kingdom & Ireland, Australia, New Zealand, Canada and Singapore.Visit www.civica.com to discover how we can help you transform the way you work!
Open jobs
Browse and apply for open jobs at Civica US.
27 jobs found
CU
Civica USProduct Analytics Manager
Product Analytics Manager leading analytics for Civica, integrating data to improve public services. Oversee product analytics strategy and collaborate with product teams for evidence - based decisions.
CU
E - Learning Content Creator developing engaging eLearning content for Civica’s products. Collaborating with stakeholders to enhance learning experiences with effective digital content.
CU
Civica USCustomer Service Representative
Customer Service Representative at Civica supporting customers in managing their fines within the Victorian Department of Justice. Engaging customers, providing guidance, and enhancing their experiences effectively.
CU
Civica USTechnical Consultant – Health & Care
Technical Consultant delivering high - impact software solutions for public sector clients at Civica. Collaborate with clients and teams to achieve effective outcomes and implement technology solutions.
CU
Civica USCustomer Experience Advisor
Customer Experience Advisor for Civica ensuring great customer experiences in the Health and Care sector. Handling support requests, building relationships, and delivering training within a SaaS environment.
CU
Civica USFinance Business Partner
Finance Business Partner at Civica supporting strategic financial decision - making and performance analysis. Collaborating with business leaders to provide financial guidance in the technology sector.
Transformational Project Manager leading strategy to shape Civica's software business and impact public services. Managing high - profile projects for efficiency and collaboration across teams.
CU
Software Test Engineer collaborating with software engineers to enhance testing infrastructure for public services. Implementing automated solutions to ensure high - quality software delivery for government clients.
CU
Civica USSoftware Engineer – Full Stack
Software Engineer contributing to development of scalable cloud - ready applications for public services. Collaborating with teams to deliver high - quality software.
CU
Senior Software Engineer at Civica, developing software solutions to enhance public services. Collaboratively building full stack applications for local and state government clients.
Training & Presales Consultant in a GovTech company enhancing hospital solutions through demos and onboarding programs. Collaborating across teams to drive product adoption in healthcare environments.