Senior Revenue Operations Manager supporting the Revenue Operations team at Patsnap. Responsible for aiding decision making across various departments through data analysis and reporting.
Responsibilities
Support the Account Management, Marketing, Product & Product Marketing Teams by creating Dashboards/Reports from Salesforce to aid decision making
Review/improve all RevOps processes that impact Account Management, Marketing, Product & Product Marketing Teams by simplifying documents and always looking to find a better way
Send out regular information to the Senior Management team which includes daily tracking of performance, monthly review of attainment rates etc
Own the Marketing leads going into Salesforce – checking/reviewing on the follow-up of leads, any processes that need to be revisited
Act as the primary owner as questions from the organisation come into the RevOps Team – review/answer/distribute/escalate as appropriate
Act as a back-up for urgent client set-up in our systems and urgent internal requests for access to our tech stack
Support with any other projects or data analysis as requested by your manager
Requirements
5 years + experience at a SaaS company
Previous use of Salesforce, able to create dashboards & reports
Use of Outreach, Gong, ZoomInfo, Sales Nav would be advantageous
Organised – manage the incoming questions to Revenue Operations to either answer, delegate or escalate
Chair Meetings and follow-up on action points
Work across many parts of the organisation, including with Teams in China, Singapore & Japan
Hands-on with great attention to detail
Open-minded – willing to learn and take on new challenges as the tech landscape is constantly changing
Benefits
25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)
2 company paid volunteering days
Eyecare voucher scheme
Private healthcare with Bupa Healthcare
Private pension with Scottish Widows
Parental leave policies
Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can.
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