Specialist managing billing operations at Latham & Watkins, handling client invoicing and compliance with regulations. Collaborating within the Global Finance team to ensure efficient billing processes.
About the role
- Revenue Operations Manager optimizing ScorePlay’s revenue operating model across global markets. Leading initiatives in Sales and Customer Success to drive efficiency and effectiveness in go-to-market efforts.
Responsibilities
- Define, document, and maintain ScorePlay’s revenue operating model, including commercial definitions (prospect tiering, ARR definitions, pricing and packaging guidelines).
- Own and evolve end-to-end playbooks across Sales and Customer Success covering the full deal and customer lifecycle (stages, exit criteria, required assets, methodology, handoffs, escalations).
- Set up and run the deal desk process: pricing and margin guardrails, approval flows, and exception paths.
- Own the quote-to-cash flow with Finance, ensuring clean contracting handoffs, clear billing triggers, and operational readiness post-signature.
- Ensure consistent collaboration and handoffs across Sales, CS, Marketing, Product, Tech, and Finance.
- Build and maintain dashboards and reporting used by the Sales team and leadership, and translate insights into clear actions.
- Own pipeline and forecast management: review cadences, forecasting methodology, and risk visibility for leadership.
- Support GTM initiatives (new segments, geographies, campaigns) with analysis, pipeline support, and ad hoc insights.
- Support sales capacity planning, territory design, and target-setting with data-driven inputs and performance tracking.
- Own the revenue tool stack (including CRM): setup, maintenance, and evolution as we scale.
- Design and maintain integrations and automations across revenue systems to reduce manual work and improve data flow.
- Define and enforce revenue data standards (required fields, workflows, validation rules, accuracy monitoring).
- Drive adoption of tools and processes through training (including onboarding), documentation, and ongoing support.
- Track rollout and adoption so processes are actually used, not just written down.
- Own enablement logistics (training systems, sessions, materials) across methodology, frameworks, product, and key GTM knowledge.
- Support the design and maintenance of variable compensation plans and policies.
- Own commission calculation, payout reporting, and transparency.
- Ensure incentives align with revenue goals and operational realities.
- Be a trusted operational partner to Sales, CS, Finance, and Strategy.
- Continuously identify gaps, inefficiencies, and risks, balancing speed of iteration with the reliability we need to scale.
Requirements
- 3–6 years in Revenue Operations, Sales Operations, or Commercial Operations.
- Experience in B2B SaaS, ideally sales-led and enterprise-oriented.
- Hands-on ownership of CRM and revenue processes.
- Strong track record partnering closely with Sales leadership and Finance.
- Comfortable operating in a scaling company (around 10–50M ARR).
Benefits
- Founding ownership: Build and own the revenue operating model at a pivotal scaling stage.
- Global scope: Partner across Europe, the US, and ANZ, with regular collaboration and travel to New York.
- End-to-end leverage: Shape how ScorePlay sells, renews, expands, and forecasts, and build the foundation that scales.
- Long-term growth: Grow into broader Rev Ops leadership and gradually build out the function over time.
- Unique industry: Enterprise SaaS complexity at the intersection of Sports, Media, and Technology.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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