Hybrid Revenue Operations Manager

at ScorePlay

• Job title: Revenue Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Paris, France

About the role

• Revenue Operations Manager optimizing ScorePlay’s revenue operating model across global markets. Leading initiatives in Sales and Customer Success to drive efficiency and effectiveness in go-to-market efforts.

Responsibilities

• Define, document, and maintain ScorePlay’s revenue operating model, including commercial definitions (prospect tiering, ARR definitions, pricing and packaging guidelines).
• Own and evolve end-to-end playbooks across Sales and Customer Success covering the full deal and customer lifecycle (stages, exit criteria, required assets, methodology, handoffs, escalations).
• Set up and run the deal desk process: pricing and margin guardrails, approval flows, and exception paths.
• Own the quote-to-cash flow with Finance, ensuring clean contracting handoffs, clear billing triggers, and operational readiness post-signature.
• Ensure consistent collaboration and handoffs across Sales, CS, Marketing, Product, Tech, and Finance.
• Build and maintain dashboards and reporting used by the Sales team and leadership, and translate insights into clear actions.
• Own pipeline and forecast management: review cadences, forecasting methodology, and risk visibility for leadership.
• Support GTM initiatives (new segments, geographies, campaigns) with analysis, pipeline support, and ad hoc insights.
• Support sales capacity planning, territory design, and target-setting with data-driven inputs and performance tracking.
• Own the revenue tool stack (including CRM): setup, maintenance, and evolution as we scale.
• Design and maintain integrations and automations across revenue systems to reduce manual work and improve data flow.
• Define and enforce revenue data standards (required fields, workflows, validation rules, accuracy monitoring).
• Drive adoption of tools and processes through training (including onboarding), documentation, and ongoing support.
• Track rollout and adoption so processes are actually used, not just written down.
• Own enablement logistics (training systems, sessions, materials) across methodology, frameworks, product, and key GTM knowledge.
• Support the design and maintenance of variable compensation plans and policies.
• Own commission calculation, payout reporting, and transparency.
• Ensure incentives align with revenue goals and operational realities.
• Be a trusted operational partner to Sales, CS, Finance, and Strategy.
• Continuously identify gaps, inefficiencies, and risks, balancing speed of iteration with the reliability we need to scale.

Requirements

• 3–6 years in Revenue Operations, Sales Operations, or Commercial Operations.
• Experience in B2B SaaS, ideally sales-led and enterprise-oriented.
• Hands-on ownership of CRM and revenue processes.
• Strong track record partnering closely with Sales leadership and Finance.
• Comfortable operating in a scaling company (around 10–50M ARR).

Benefits

• Founding ownership: Build and own the revenue operating model at a pivotal scaling stage.
• Global scope: Partner across Europe, the US, and ANZ, with regular collaboration and travel to New York.
• End-to-end leverage: Shape how ScorePlay sells, renews, expands, and forecasts, and build the foundation that scales.
• Long-term growth: Grow into broader Rev Ops leadership and gradually build out the function over time.
• Unique industry: Enterprise SaaS complexity at the intersection of Sports, Media, and Technology.