Business Operations Senior Analyst helping scale Speak’s Learning & Curriculum team through strategy, analytics, and operations. Collaborating cross-functionally to enhance learner experience in a fast-growing startup environment.
Responsibilities
Own strategy-to-execution plan for a defined area within Learning & Curriculum: define goals, sequencing priorities, and driving measurable outcomes end-to-end
Lead curriculum analytics & experimentation in close partnership with Product Analytics: design, launch, and analyze experiments, cascade insights, invest in tooling to drive a data-driven culture within Learning & Curriculum
Ensure Learning & Curriculum roadmap runs smoothly across languages, with clear prioritization, high experiment velocity, and timely execution translating to measurable impact on learner outcomes
Introduce and scale systems and processes that improve team efficiency and quality
Collaborate cross-functionally with Product, Engineering, and Analytics to deliver high high-quality learner experience
Be a trusted partner to Learning Designers, bringing product, analytics, and operations expertise
Requirements
4–6+ years in business operations, strategy & operations, product analytics, product management, product operations, program management, or similar roles (startup/high-growth experience strongly preferred)
Strategic, solution-oriented problem solver: gets to the root cause, asks the right “whys,” and turns insights into action
Versatile operator: able to flex across strategy, analytics, operations, and execution depending on business needs and energized by wearing may hats
Experimentation & analytical acumen: able to design, run, and interpret experiments end-to-end; strong expertise in data analysis and A/B testing
Language learning experience with strong empathy for learners’ challenges and motivations
Operational rigor: excellent project management skills; able to keep multiple initiatives on track in fast-moving environments
Effective communicator & collaborator: able to influence and build trust across functions and levels
Bias for action: thrives in ambiguity, embraces 80/20 pragmatism, and gets things done
Benefits
Join a fantastic, tight-knit team at the right time
Do your life's work with people you’ll love working with
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