Business Operations Lead optimizing performance metrics for a venture - backed startup in education technology. Collaborating with the COO and team for strategic insights and operations management.
About the role
- Director managing business systems IT and cybersecurity strategies for agricultural tech company. Overseeing enterprise applications and systems while leading cybersecurity initiatives and team development.
Responsibilities
- Define business system architecture and technology standards for a multi-platform, best of breed landscape
- Serve as the business partner to other senior leaders, collaborating to facilitate and implement solutions
- Mentor, and develop a multi-disciplinary team to support their professional growth and career development
- Monitor operational KPIs to drive continuous improvement
- Manage the technology budget to optimize technology investments
- Stay current in the emerging technology trends to inform the business strategy
- Oversee the enterprise applications and systems operations and lifecycle
- Assess and develop technology roadmaps to support business growth and efficiency
- Align application roadmaps with enterprise architecture standards, compliance and security
- Architect robust, scalable solutions to meet business needs
- Partner with cross-functional teams to streamline business processes, reduce workarounds, and implement best practices
- Negotiate with and manage relationships with technology vendors
- Oversee budget and staffing requirements, including use of external contractors or vendors
- Manage daily IT operations, including systems, networks, and hardware/software support.
- Manage IT staff, including continuous learning and development plans
- Develop technical specifications, and ensure compliance with data governance and security policies.
- Oversee the functionality, security, and maintenance of critical enterprise applications.
- Provision, monitor, and maintain cloud infrastructure and services for business systems (e.g., AWS, GCP, Azure)
- Implement backup and disaster recovery solutions to ensure data protection and business continuity
- Conduct risk assessments and security audits to identify vulnerabilities and recommend mitigation strategies
- Develop and implement disaster recovery and business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss
- Develop, implement and maintain the organization's cybersecurity strategy, policies and procedures
- Conduct regular vulnerability assessments, manage risk, and ensure compliance with regulatory requirements
- Lead response efforts, including detection, containment, investigation, and recovery
- Manage security personnel, security budgets, and third-party vendor relationships
Requirements
- Bachelor’s degree in computer science, information systems, or a related discipline
- 10+ years of experience as a technology leader with demonstrated success in strategic planning and execution
- Progressive responsibility managing technology operations for global operations
- Excellent communication skills with the ability to communicate effectively with stakeholders at all levels
- Experience building and executing technology roadmaps, which include enterprise applications, data management and information security
- Experience managing ioS, Windows, Android and Linux operating systems
- Experience managing SaaS business applications, ERP platforms and integration
- Demonstrated experience in leading teams, guiding digital business transformation
Benefits
- Purposeful Work: Make a global impact by advancing sustainable food production
- Our People: Work with a fun, collaborative, and supportive team
- Recharge: Generous vacation policy, company-paid holidays and year-end winter break
- Work Flexibility: Hybrid working arrangements and strong work-life balance culture
- Prioritize Your Well-Being: Access comprehensive health plans designed to support your physical and mental health
- Group RRSP, which includes a 3% company paid match after three months of employment
- Office location that is convenient via transit and bike paths
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