Senior Customer Success Manager focusing on client migrations and onboarding at S&P Global. Lead customer engagement and relationships across global strategic accounts.
About the role
- Regional Partner Success Manager in charge of advising partners on Companial’s technical services in the Microsoft Dynamics ecosystem. Building strong relationships and nurturing project pipelines while driving business growth.
Responsibilities
- Help partners to manage the current capability and capacity challenges within the Dynamics ecosystem through Companial’s technical services
- Build strong relationship with Microsoft
- Build sales pipeline for technical services and achieve annual services targets
- Evangelize Companial Services benefits to the partners via various communication channels (roundtables, webcasts, etc.)
- Working closely with marketing, help define go-to-market campaigns to build pipeline
- Nurture project pipeline for technical services with partners and Technical Services HQ
- Close contracts with partners for technical services
- Provide 1st level commercial support with partners that utilize Companial technical services
- Consult partners on how to grow their business and how to adapt to new market requirements and opportunities
Requirements
- At least 3+ years of relevant work experience in the Dynamics (Business Central) area
- Great network within the Microsoft Dynamics space
- A commercial drive and service-oriented attitude
- Excellent communication skills (English and Dutch)
- Knowledge of the IT industry and the small and medium-sized business sector, as well as of the Microsoft ecosystem and its "channels" (partner knowledge)
- Experience and knowledge of “cloud” software solutions
- Experience in consulting and/or implementing Dynamics projects is advantage
- Always aim for quality in your work by being complete, accurate, and punctual
- You are both a self-starter and a team player, with a pro-active and customer-centric attitude. You know your responsibilities and act in accordance with these. You are precise, dynamic and ambitious and know how to convince people. And above all, you know how to have fun while performing.
Benefits
- A highly skilled and constantly expanding local and international team, where you can learn from each other, contribute your ideas, validate your competencies, and grow together
- Training and development opportunities (global conferences, training courses, business trips, etc)
- Trips to meet the team, flexible work hours, remote work, company events, and modern IT equipment
- Best people with different hobbies and who are always ready to help
- Insights into the Dynamics ECO System
- Close cooperation with local Microsoft subsidiaries
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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