Hybrid People & Culture Manager

at Animal Humane Society

• Job title: People & Culture Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $80,000 - $100,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Golden Valley, United States

About the role

• People & Culture Manager at Animal Humane Society overseeing HR functions and driving a culture of engagement and inclusion. Leading a team to enhance employee experience and alignment with organizational strategy.

Responsibilities

• Lead, coach, and develop P&C team members to build capability, accountability, and alignment with organizational priorities.
• Provide leadership strategic direction for Talent Acquisition and Business Partner/Generalist functions, with direct management responsibility for P&C team members in Talent Acquisition and Business Partner roles, as well as ownership over the results of their functions.
• Cultivate a high-performing, inclusive team culture through regular coaching, development planning, and performance feedback.
• Empower P&C staff to operate as consultative partners to leaders, fostering confidence and consistency in people practices while ensuring delivery of proactive, business-aligned P&C support.
• Partner with leaders to address complex people matters, including performance management, accommodations, investigations, and terminations, ensuring fair, consistent, and compliant outcomes.
• Lead or oversee workplace investigations, synthesizing findings into actionable insights that strengthen culture and mitigate risk.
• Act as a thought partner to senior leadership, providing data-informed recommendations on structure, talent, and culture initiatives.
• Steward responsible resource management by monitoring P&C budgets, reporting on key financial metrics, and identifying cost efficiencies.
• Monitor employment legislation and proactively adjust P&C policies, programs, and practices to maintain compliance and mitigate risk.
• Serve as a culture champion by modeling AHS values in all communications and interactions.
• Partner with leaders to embed diversity, equity, inclusion, and belonging principles throughout talent processes and daily operations.
• Support transparent, timely, and mission-aligned communication strategies that strengthen trust and engagement across all levels of the organization.
• Foster a feedback-rich culture by equipping leaders with communication tools that enhance psychological safety and collaboration.
• Coach hiring managers on inclusive, effective selection practices that reinforce organizational values and reduce bias.
• Manage P&C employees in Talent Acquisition roles and own the success of AHS’ Talent Acquisition function
• Partner with senior leaders to translate organizational goals into workforce strategies that ensure capacity, capability, and culture alignment.
• Lead the development and execution of recruitment strategies that build diverse, mission-aligned talent pipelines.
• Support succession planning and internal mobility efforts that strengthen organizational continuity and leadership readiness.
• Collaborate with AHS leaders on workforce planning, forecasting, and organizational design recommendations.
• Leverage HRIS systems expertise to optimize workflows, cultivate data-driven, actionable insights.
• Optimize the systems, tools, and technology of people operations across the enterprise.
• Remain informed of advancements in Human Resources technology, best practices, industry trends, and anticipated developments to drive innovation and continuous improvement of people operations.
• Leverage automated, ongoing reporting on key performance indicators, with data-driven storytelling to convey clear, actionable insights and drive organizational action toward successful outcomes.
• Monitor AHS email and other messaging software.
• Position is required to work onsite at least two days per week, and it is eligible to work remotely based upon agreement with the role’s manager.
• Regular, predictable attendance, punctuality, and availability to work during operational hours.
• Attend and participate in regular team meetings and 1:1 meetings with direct leader.
• May be required to work at a different site based on department needs.
• May be required to attend occasional off-site meetings and events.
• Engage in mission-related activities as appropriate.
• Primarily office/desk based.
• Adjacent animal shelter areas may be humid, noisy, or odorous.

Requirements

• Bachelor's degree in Human Resources, Business Administration, related field, or equivalent experience required.
• 7+ years of progressive HR experience required, including substantial job duties within HR Generalist/Business Partner, employee relations, and Talent Acquisition.
• 3+ years of experience directly managing a team of Human Resources professionals required.
• Experience as key contributor on cross-functional project or initiative teams strongly preferred.
• Exceptional communicator with the ability to influence, coach, and build trust across all levels of the organization.
• Demonstrated strength in systems thinking, process optimization, and operational execution that drives consistency and efficiency.
• Agile problem-solver with strong judgment, balancing business priorities and people impact in dynamic environments.
• Skilled in prioritization and delegation to maximize team capacity and ensure timely, high-quality deliverables.
• Deep working knowledge of employment law, compliance frameworks, and ethical standards guiding equitable people practices.
• Models integrity, professionalism, and discretion in handling confidential and sensitive matters.
• Technologically adept with advanced proficiency in Microsoft 365 and HRIS platforms, leveraging data and digital tools to inform decision-making.
• Ability to sit for extended periods at a desk or computer.
• Ability to lift and carry up to 20 lbs.
• Must be comfortable with the emotional aspect of work in an animal shelter environment, including the use of humane euthanasia.
• Reliable transportation and ability to travel up to 15% travel throughout the greater Minneapolis-St. Paul area, primarily to Animal Humane Society locations, off-site meetings, and special events required.

Benefits

• Make a difference in the lives of animals and people
• Join a team of coworkers who love animals as much as you do
• Work-life balance
• Unique animal adoption benefits and discounts on veterinary care and pet supplies
• Health insurance coverage for full time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance; critical illness insurance; hospital indemnity insurance; employee-paid supplemental life; employee-paid accidental death & dismemberment; and long term disability insurance.
• Employer-paid benefits for full time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term disability.
• Support for student loans: we are a Public Service Loan Forgiveness qualified employer
• Mental Health and Counseling Support: all employees have access to our Employee Assistance Program with 3 free counseling sessions per year
• 401(K) for part-time and full-time staff
• Nine paid holidays for full-time staff
• Paid floating holidays for part-time and full-time staff (up to 4 days per year based on start date)
• Paid Time Off for part time and full time staff (amount is based on hours worked and FTE status)
• Paid parent leave for full-time staff