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Senior Complaints Coordinator at Capital One tackling customer inquiries and complaints. Provide exceptional service while advocating for customer needs in a remote role.
About the role
- Partnership Manager for Wechselpilot GmbH building and maintaining energy provider partnerships. Focused on strategic growth and collaboration in the energy sector.
Responsibilities
- You will build and maintain close relationships with our product partners in the energy sector (B2C/B2B) and work continuously to expand our partner network.
- You will analyze market trends and identify new business opportunities in the energy sector (e.g., PV, battery concepts, tenant electricity), in order to broaden and improve our product offering.
- You will collaborate closely with other departments to ensure our partnerships run smoothly and that our sales partners and customers receive the best products.
- You will develop and implement strategies to optimize our partnership processes and structures.
- You will support contract negotiations and ensure that all agreements align with the company's objectives.
Requirements
- Several years of professional experience in the energy industry is essential, ideally in a B2B environment — for example in sales, procurement, or bid management at energy suppliers or similar companies.
- Good technical understanding of energy products and services
- Strong communication and negotiation skills to collaborate successfully with product partners
- Innovative mindset, hands-on attitude, and enjoyment of strategic thinking
- Analytical thinking, KPI focus, and a structured way of working
- Team orientation and the ability to work in a dynamic environment
- Willingness to travel
Benefits
- Flexible working hours and the option to work remotely part-time
- Opportunities for personal development
- An honest feedback culture and open exchange
- A motivated, helpful team with a flat organizational structure and openness to new ideas and solutions
- A permanent employment contract
- Cool team events and break-time activities such as darts or table tennis
- Employee discounts with many partners (e.g., reduced gym memberships)
- Bike leasing with Wechselpilot
- Subsidy for the Deutschlandticket and good public transport connections
- Free hot and cold drinks, snacks, and fruit in the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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