Account Manager responsible for employee benefits account management and client relations in a brokerage environment. Supporting clients with compliance, open enrollment, and claims management.
About the role
- Account Manager responsible for managing sales information and driving sales efficiency across Urban Traffic division at Telent. Working in a hybrid role with occasional travel to customer sites.
Responsibilities
- Act as the primary point of contact for assigned clients and local authority accounts.
- Develop and implement account plans, identifying growth opportunities and new work streams.
- Monitor project progress, ensuring milestones and budgets are met.
- Present proposals, updates, and reports to clients and internal stakeholders.
- Contribute to business growth by identifying gaps where maintenance or new projects can be secured.
- Deliver regular insights to the business on sales performance and trend analysis
- Tracking sales opportunities and conversations rates throughout the sales funnel and analysing the data to provide business insights
- Creating and maintaining documentation on sales processes, and providing training on sales systems and processes for team members
Requirements
- Proven experience in an Account Manager, Client Relationship, or similar customer-facing role
- Excellent communication, and negotiation skills
- Ability to present proposals, updates, or performance reports to senior stakeholders
- Working in a commercially focused environment with revenue or margin responsibility
- Experience within infrastructure, construction, engineering, utilities, or public sector environments (desirable but not essential)
- Flexibility to travel on a weekly basis
Benefits
- Car Allowance
- 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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