About the role

  • Account Manager responsible for managing sales information and driving sales efficiency across Urban Traffic division at Telent. Working in a hybrid role with occasional travel to customer sites.

Responsibilities

  • Act as the primary point of contact for assigned clients and local authority accounts.
  • Develop and implement account plans, identifying growth opportunities and new work streams.
  • Monitor project progress, ensuring milestones and budgets are met.
  • Present proposals, updates, and reports to clients and internal stakeholders.
  • Contribute to business growth by identifying gaps where maintenance or new projects can be secured.
  • Deliver regular insights to the business on sales performance and trend analysis
  • Tracking sales opportunities and conversations rates throughout the sales funnel and analysing the data to provide business insights
  • Creating and maintaining documentation on sales processes, and providing training on sales systems and processes for team members

Requirements

  • Proven experience in an Account Manager, Client Relationship, or similar customer-facing role
  • Excellent communication, and negotiation skills
  • Ability to present proposals, updates, or performance reports to senior stakeholders
  • Working in a commercially focused environment with revenue or margin responsibility
  • Experience within infrastructure, construction, engineering, utilities, or public sector environments (desirable but not essential)
  • Flexibility to travel on a weekly basis

Benefits

  • Car Allowance
  • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
  • Company pension scheme
  • A range of family friendly policies
  • Occupational health support and wellbeing Portal
  • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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