Social Key Account Manager overseeing ecommerce strategies for brands on live commerce platforms. Collaborating with teams to enhance brand performance through innovative content and commercial strategies.
About the role
- Account Manager driving sales and managing client relationships for BlueAlly. Collaborating with sales and services teams to achieve revenue growth targets.
Responsibilities
- Attain revenue and gross profit growth targets within their territory.
- Collaborate and coordinate with Sales, Field Solutions Architects, Services Teams and Management to achieve Services goals and attainment of all targets.
- Establish and cultivate a solid working relationship with clients.
- Lead, collaborate and participate with Sales on client sales calls, services estimates and sales / client strategies with “C” suite level leadership.
- Serve as executive sponsor for services engagements to ensure proper customer and BlueAlly alignment, along with an authoritative escalation path to resolve conflicts and issues quickly.
- Prepare sales forecasts and other projections as required.
- Own and manage client satisfaction and loyalty within your territory.
- Proactively resolve issues, as necessary.
- Act as subject matter expert on Professional/Managed service Solution offerings and capabilities.
Requirements
- Bachelor’s degree in business management or a related field or equivalent experience
- Five years of sales experience
- Must be currently selling IT Solutions (IT infrastructure, data center, cloud or security) and have a minimum of 5 years of demonstrated success achieving targets.
- Effective communication skills both oral and written using a variety of styles and techniques appropriate to the audience
- Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve
- Ability to identify and creatively resolve client, project and people issues
- Ability to act as a trusted advisor in a strategic partnership.
- Demonstrated ability to meet business unit sales objectives.
- Ability and willingness to travel a minimum of <10%
- Ability to understand, remember, and apply oral and/or written instructions or other information.
- Ability to organize thoughts and ideas into understandable terminology.
- Ability to multi-task, organize and prioritize.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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