Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- Account Manager collaborating with clients and internal teams for impactful advertising campaigns across iconic media brands. Leveraging media planning and sales strategy to achieve client goals.
Responsibilities
- Partner with clients and internal teams to assess client goals and develop strategies that leverage the full Hearst portfolio of capabilities and ad products.
- Collaborate on RFP strategy and responses with Sales, Marketing, and Research teams; support pre-sale research and pitch development.
- Own the creation of compelling media plans that meet client KPIs, drive revenue, and comply with pricing and business rules.
- Book campaigns in the Order Management system and ensure campaign details align between media plans, agency IOs, and contracts.
- Lead campaign kick-offs, manage timelines and assets, and clearly communicate deliverables to post-sale teams.
- Monitor campaign delivery, optimize as needed, and manage updates in partnership with Campaign Management and Paid Social teams.
- Contribute to performance analysis and wrap reports, using insights to identify upsell or renewal opportunities.
- Serve as a product expert, proactively identifying areas for process or product improvement and collaborating with leadership to implement change.
Requirements
- 3+ years of successful experience in media planning, sales strategy, or a related field.
- Ability to independently prioritize multiple tasks and meet deadlines across multiple accounts.
- Strong organizational skills with a keen eye for detail and problem-solving.
- Excellent written and verbal communication skills with the ability to clearly convey expectations to internal and external stakeholders.
- Proven relationship-building skills and a client-first mindset.
- Collaborative and adaptable, with a professional yet approachable attitude.
- Familiarity with tools such as Google Analytics, Google Ad Manager, and Salesforce.
Benefits
- Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
- Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
- Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
- Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
- Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
- Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.
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