Growth Account Manager managing and expanding client relationships for Eficode in Scandinavia. Engage prospects and turn them into customers, driving sustainable business growth.
Responsibilities
Nurture, grow, and expand relationships with customers in the Growth segment, driving long-term value and partnership
Turn qualified leads into opportunities by engaging prospects from marketing, demand generation, and partner channels
Identify and develop expansion opportunities across Eficode’s portfolio to deepen customer partnerships
Create and execute account plans that strengthen stakeholder relationships and support customer goals
Bring the right Eficode expertise to customers by collaborating with specialists across our business areas
Use your understanding of the market and Eficode’s offerings to help customers solve challenges with holistic solutions
Work closely with licensing, services, RevOps, and other business areas to ensure satisfaction, retention, and growth
Partner with delivery consultants, and service managers ensure smooth execution and strong customer outcomes
Requirements
5+ years of B2B sales experience in a similar role, ideally within software, IT services, or consulting
Comfortable working with CRM tools, including Salesforce
Strong skills in value-based, customer-centric selling and building solution-oriented conversations
Fluent in Swedish or Danish to support collaboration with local customers and colleagues, and confident in English as our corporate language
Excellent communication skills, with the ability to understand customer needs and translate them into relevant IT solutions
Confident using digital collaboration tools such as email, chat, and video conferencing to engage customers and stakeholders.
Post-secondary education in sales, IT sales, business, or a related field (optional)
Interest in technical domains such as ITSM, AI, and DevOps, with a solid understanding of how these areas create customer value (optional)
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