Hybrid Partner Success Manager

Posted 3 weeks ago

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About the role

  • Serve as a key representation of VaxCare, responsible for ensuring the seamless adoption and integration of our technology platform across our partner network
  • Empower healthcare partners to optimize patient care, driving the triple aim of healthcare
  • Manage a portfolio of dedicated accounts through strategic virtual engagements
  • Establish oneself as a dependable and trusted advisor who understands their Partner’s business and immunization program goals
  • Accelerate the Partner’s time to efficiently maximize value realization from VaxCare’s technology platform via routine virtual engagements
  • Manage the partner relationship, driving product adoption, acting as the Voice of the Partner (VOP), and meeting specific performance metrics within a portfolio of accounts
  • Deliver comprehensive, high-quality training to end-users, enabling them to effectively utilize VaxCare’s platform
  • Manage and facilitate in person go-live sessions for large-scale Health System partners

Requirements

  • Experience in delivering client focused solutions based on partner (customer) and business needs
  • Proven ability to work cross-functionally to communicate partner (customer) feedback and drive actions based on that feedback
  • History of using data to drive and prove results
  • Experience in the healthcare industry (with emphasis on vaccinations) is a plus
  • Ability to travel up to 75% of the time, including potential of overnight travel when partner is out of state
  • Valid driver’s license and clean driving record

Benefits

  • Health insurance
  • 401(k) plan
  • Paid time off
  • Professional development opportunities

Job title

Partner Success Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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