Customer Success Specialist managing customer onboarding, satisfaction, and upselling for Lexroom's legal AI platform. Collaborating with internal teams and ensuring excellent customer feedback and KPI tracking.
About the role
- Partner Success Manager for VaxCare managing partner relationships and driving technology adoption. Focusing on optimizing patient care and delivering high-quality training to healthcare partners.
Responsibilities
- Serve as a key representation of VaxCare, responsible for ensuring the seamless adoption and integration of our technology platform across our partner network
- Empower healthcare partners to optimize patient care, driving the triple aim of healthcare
- Manage a portfolio of dedicated accounts through strategic virtual engagements
- Establish oneself as a dependable and trusted advisor who understands their Partner’s business and immunization program goals
- Accelerate the Partner’s time to efficiently maximize value realization from VaxCare’s technology platform via routine virtual engagements
- Manage the partner relationship, driving product adoption, acting as the Voice of the Partner (VOP), and meeting specific performance metrics within a portfolio of accounts
- Deliver comprehensive, high-quality training to end-users, enabling them to effectively utilize VaxCare’s platform
- Manage and facilitate in person go-live sessions for large-scale Health System partners
Requirements
- Experience in delivering client focused solutions based on partner (customer) and business needs
- Proven ability to work cross-functionally to communicate partner (customer) feedback and drive actions based on that feedback
- History of using data to drive and prove results
- Experience in the healthcare industry (with emphasis on vaccinations) is a plus
- Ability to travel up to 75% of the time, including potential of overnight travel when partner is out of state
- Valid driver’s license and clean driving record
Benefits
- Health insurance
- 401(k) plan
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Success Manager at Grata driving growth within Strategic Accounts for private market dealmaking. Engaging with senior stakeholders and ensuring successful delivery of services and solutions.
Customer Success Executive ensuring satisfaction and success for drivers within Moove's mobility ecosystem. Collaborating internally to address user needs and enhance service delivery.
Client Success Manager ensuring high - quality experiences for key partners in climate events. Managing relationships and coordinating delivery for impactful climate initiatives.
Customer Success Manager maintaining customer relationships in EMEA Defence and Intelligence segment for Planet, a space and data company.
Director of Customer Success overseeing Adobe's customer success strategy for Creative Professionals. Leading a team to enhance customer adoption and value realization across diverse solutions.
Join Vitrio as a CRM Apprentice to support and learn about CRM campaign operations. Develop skills in client management and operational tasks in a hybrid model based in São Paulo.
CRM & Growth Manager at Kess Berlin focusing on customer relationship management and growth strategies through digital marketing campaigns. Collaborating with teams to analyze KPIs and optimize customer engagement.
Senior Customer Success Manager at Virtru managing government customer relations in the Indo - Pacific region. Leading teams to drive success using data - sharing and protection technologies.
CRM Architect providing strategic leadership in customer relationship management, focusing on Salesforce systems and processes. Collaborating with IS, marketing, sales, and customer service teams in a leading manufacturing company.