Manager overseeing provider relationships and account management for Carelon Behavioral Health. Ensuring staff performance and issue resolution in provider relations team.
About the role
- Key Account Manager collaborating with key customers to enhance sales and customer satisfaction in international environment. Focused on developing strategies and achieving targets.
Responsibilities
- Collaborate with key customers to develop and implement sales strategies
- Achieve sales targets and customer contribution goals for assigned customer
- Analyze customer sales performance and develop business plans aligned with channel, categories and brand strategies
- Negotiate annual business plans with customers
- Conduct regular business reviews with assigned customers
- Monitor in-store execution and provide feedback
- Negotiate annual trade terms with customers
- Manage trade investments and optimize use of allocated funds
- Perform pre and post evaluation on all assigned customer activities to ensure optimal use of trade funds
- Follow up on outstanding debts and claims from assigned customers
- Input to Forecast meetings
- Plan and execute customer development activities in collaboration with Sales Force, Marketing, Trade Marketing, Supply Chain
Requirements
- At least 3 years of experience in business development, customer management, sales, or related field
- Great negotiation capabilities
- Strong business planning skills
- Team player and result-focused
- Strong communication and presentation skills
- Ability to multitask and prioritize projects
- Excellent knowledge of English language, both written and spoken
- Advanced user of MS Office package
- B level driving licence
Benefits
- A culture that fosters inclusion, diversity and innovation
- International work environment
- Work from Home - Hybrid and flexible approach
- Private Health Insurance including annual medical check-up for employees
- Annual leave quota higher than defined by law (up to 30 days)
- Paid parental leave as per Parental Policy
- And many other benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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