Account Manager managing an assigned book of business in commercial insurance at Insurance Office of America. Ensuring retention and supporting new business while providing exceptional customer service and policy management.
About the role
- Key Account Manager collaborating with key customers to enhance sales and customer satisfaction in international environment. Focused on developing strategies and achieving targets.
Responsibilities
- Collaborate with key customers to develop and implement sales strategies
- Achieve sales targets and customer contribution goals for assigned customer
- Analyze customer sales performance and develop business plans aligned with channel, categories and brand strategies
- Negotiate annual business plans with customers
- Conduct regular business reviews with assigned customers
- Monitor in-store execution and provide feedback
- Negotiate annual trade terms with customers
- Manage trade investments and optimize use of allocated funds
- Perform pre and post evaluation on all assigned customer activities to ensure optimal use of trade funds
- Follow up on outstanding debts and claims from assigned customers
- Input to Forecast meetings
- Plan and execute customer development activities in collaboration with Sales Force, Marketing, Trade Marketing, Supply Chain
Requirements
- At least 3 years of experience in business development, customer management, sales, or related field
- Great negotiation capabilities
- Strong business planning skills
- Team player and result-focused
- Strong communication and presentation skills
- Ability to multitask and prioritize projects
- Excellent knowledge of English language, both written and spoken
- Advanced user of MS Office package
- B level driving licence
Benefits
- A culture that fosters inclusion, diversity and innovation
- International work environment
- Work from Home - Hybrid and flexible approach
- Private Health Insurance including annual medical check-up for employees
- Annual leave quota higher than defined by law (up to 30 days)
- Paid parental leave as per Parental Policy
- And many other benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager/CSR managing new and renewal insurance accounts in a hybrid US role with flexible work options. Responsible for maintaining relationships with coworkers and carriers.
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