UF
US FoodsTerritory Manager
Territory Manager driving sales and customer relationships within the foodservice industry. Building relationships and executing sales strategies while ensuring customer satisfaction throughout assigned territories.
About the role
- Manage the end-to-end onboarding and success lifecycle for enterprise and PE-backed accounts.
- Build detailed project plans outlining timelines, responsibilities, and deliverables for multi-brand deployments.
- Oversee integration and data setup across multiple portfolio companies, ensuring consistent configuration.
- Monitor account health and proactively address adoption gaps or technical issues.
- Facilitate executive business reviews (QBRs) and deliver strategic recommendations to drive measurable ROI.
- Build and manage Zapier automations to connect customer systems and automate workflows.
- Use webhooks and JSON payloads to pass data between platforms and ensure accurate synchronization.
- Partner with Product and Engineering to troubleshoot API connections and integration challenges.
- Apply SQL and relational database knowledge to validate data integrity and investigate anomalies.
- Document all technical workflows and ensure repeatability across brands and regions.
- Act as project lead for multi-brand or regional implementations.
- Collaborate with internal teams (Sales, Product, Engineering, Support) to ensure smooth execution.
- Track milestones, dependencies, and risks, communicating progress clearly to all stakeholders.
- Manage escalations and coordinate resolution of high-impact issues.
- Develop success plans that align customer goals with measurable outcomes.
- Identify opportunities for expansion in product usage, AI adoption, and add-on modules.
- Partner with the Account Executive and Director of Enterprise CS on renewal and expansion strategies.
- Build and maintain strong relationships with customer executives and operational leaders.
Requirements
- 5–8 years of experience in Customer Success, Account Management, or Implementation roles, including experience with large or multi-brand accounts.
- Proven success managing enterprise customers with complex technical requirements.
- Hands-on technical experience with Zapier, webhooks, JSON, and SQL.
- Strong project management and organizational skills; able to manage concurrent projects with multiple stakeholders.
- Excellent communication skills, including executive presence and the ability to lead C-level discussions.
- Experience using HubSpot and Metabase (or similar BI tools) for account tracking and reporting.
- Familiarity with home services, SaaS, or tech-enabled operations is a plus.
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
MM
Marsh McLennanAccount Manager, Business Insurance
Account Manager I providing knowledgeable service and support for business insurance clients. Collaborating with colleagues to meet service needs and maintain client data accuracy.
DS
DS SmithAccount Manager
Account Manager at DS Smith developing packaging solutions for clients in Oost - en West - Vlaanderen. Responsible for client relationships and achieving sales targets in a dynamic environment.
Individual Contributor role supporting merchant onboarding processes. Join Paytm, India’s leading mobile payments company, to help bring half a billion Indians into the mainstream economy.
PR
ProTransSenior Key Account Manager
Manage customer relationships and drive revenue growth for logistics accounts. Collaborate across teams to ensure high customer satisfaction and project success.
MS
Morgan StanleyPlatinum Relationship Manager
Platinum Relationship Manager retaining and growing E*TRADE’s most valuable clients. Providing exceptional service and support while managing client relations within Morgan Stanley’s offerings.
Relationship Manager overseeing fiduciary service delivery for institutional clients at KeyBank. Fostering relationships, ensuring compliance, and driving client loyalty.
Logistics Account Manager at Propak Supply Chain Services responsible for account management and customer satisfaction. Leading teams while achieving financial targets in supply chain operations.
NU
Navy Federal Credit UnionSenior Technical Risk Analyst – Vendor Relationship Manager
Manage vendors life cycle activities including selection, contract management, and performance enforcement. Develop and maintain vendor relationships for business unit goals at Navy Federal.
AT
American TowerMarketing Account Manager
Account Marketing Manager developing marketing strategies for American Tower. Driving customer experience programs and collaborating with sales teams to enhance pipeline growth.