Director of Customer Success managing strategy and execution for complex enterprise customers. Leading a high - performing team and driving technical excellence in project management.
HA
Hatch
Currently Hiring
About the company
Our organization is passionately committed to the pursuit of a better world through positive change.
We embrace your visions as our own and partner with you to develop better ideas that are smarter, more efficient, and innovative.
Our global network of 10,000 professionals work on the world’s toughest challenges.
Our corporate roots extend back more than a hundred years, and our experience spans over 150 countries around the world in the metals, energy, infrastructure, digital, and investments market sectors.
We are employee-owned and independent—free to bring our best thinking to your business.
Our exceptional, diverse teams combine vast engineering and business knowledge, working in partnership with our clients to develop market strategies, manage and optimize production, develop new game-changing technologies, and design and deliver complex capital projects.
We work closely with the communities in which we serve to ensure that our solutions optimize environmental protection, economic prosperity, and cultural vibrancy.
We want their businesses, ecosystems, and communities to thrive, both now and into the future.
Our people are passionate about our corporate purpose and values.
We believe in long-term relationships with our partners, and are committed to our clients’ lasting success.
We are “entrepreneurs with a technical soul.”
Open jobs
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8 jobs found
HA
Enterprise Account Manager managing onboarding and success for complex, PE - backed customers. Leading integrations and collaborations across multiple brands while ensuring account health and revenue growth.
HA
Own the full sales cycle for strategic accounts at Hatch. Collaborate with teams to modernize customer engagement with AI agents in a hybrid role.
Senior Manager of Customer Success for AI platform focusing on large strategic accounts. Leading the team to drive retention and growth for valuable customer relationships.
Staff Software Engineer leading design and implementation of core AI systems. Join Hatch's engineering team to develop AI - driven customer service solutions.
Staff Software Engineer leading the development of Hatch’s communication platform with AI solutions. Collaborating cross - functionally to design high - performance backend services and mentor engineering teams.
Lead partner and customer integrations for Hatch's AI customer - engagement platform; coordinate technical and customer stakeholders and ensure data models, APIs, and roadmaps deliver reliable integrations.
HA
HatchRecruiter
Recruiter sourcing and managing full - cycle hiring for Hatch’s GTM and engineering teams. Writing playbooks and partnering with founders to scale AI customer - engagement product.