Technical Customer Care Expert at Mistral AI handling customer support inquiries in Singapore. Collaborating with global teams to ensure customer satisfaction and improve support processes.
About the role
- Customer Service Rep handling customer inquiries at Tessco in Timonium, MD. Providing support, processing orders, and mentoring new team members in a hybrid work environment.
Responsibilities
- Answer queue customer calls and Tessco.com Live Chats, and email inquiries quickly and professionally while building rapport with customers
- Provide an exceptional customer experience on each call or interaction
- Process Salesforce.com pre and post-sale cases (we will train you)
- Provide Tessco.com support to customers
- Convert inquiries into orders while promoting Tessco’s value proposition in all customer correspondence
- Process quotes and orders accurately and timely using our solid processes
- Collaborate with team members to get customers the solution they need
- Mentor new team members for smooth and efficient onboarding
- Possible travel for trainings as needed
Requirements
- Professional and pleasant phone demeanor
- Great at building rapport and making connections quickly
- Excellent verbal and written communication skills
- A natural problem solver with a customer first mindset
- Strong attention to detail and good follow up skills
- Ability to multi-task and respond to rapid change
- Demonstrate empathetic active listening skills
- Bachelor's degree or equivalent experience preferred
- Bonus points if you have worked in a call center or customer support role
Benefits
- Hybrid work schedule
- 401K with a company match to help you invest in your future
- Comprehensive medical, dental, vision, and prescription plans to keep you at your best
- Hone your skills or learn new ones with tuition subsidy
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Customer Care Agent for NewCo Communications, handling customer inquiries in a hybrid role. Providing accurate information and support while collaborating with colleagues for optimal service.
Join Printed.com, a leading online print shop, as a Customer Service Representative in Cramlington. Foster growth and advancement within a passionate team dedicated to customer satisfaction.
Research Support Specialist recruiting and retaining study subjects while managing research data and ensuring compliance with regulations at a research institution.
Customer Support Specialist delivering empathetic veterinary diagnostic support via customer calls and managing inquiries for Antech. Providing excellent service and relationship building in veterinary diagnostics.
Wells Fargo seeks a Customer Service Representative to manage inquiries regarding financial services and products. Requires 2+ years experience in customer service within a financial context.
Medicare Support Specialist supporting sales operations and acting as a liaison for Medicare advisors. Ensuring compliance and assisting with training and support for new advisors.
Customer Account Specialist responsible for customer service and order management in manufacturing. Collaborating with sales and ensuring timely order processing and communication.
Customer Service Representative providing essential support for clients at Mygrant Glass. Handling orders, payments, and customer inquiries with professionalism and accuracy.
Operations Support Specialist supporting veterinary care centers in a dynamic travel - intensive role. Ensuring operational excellence and compassionate care while driving company van along set routes.