Technical Customer Care Expert at Mistral AI handling customer support inquiries in Singapore. Collaborating with global teams to ensure customer satisfaction and improve support processes.
About the role
- Research Support Specialist recruiting and retaining study subjects while managing research data and ensuring compliance with regulations at a research institution.
Responsibilities
- Recruit and retain study subjects while coordinating their visits and managing data from their participation in research projects
- Comply with FDA and IRB guidelines and regulations
- Manage the division's major biorepository and maintain laboratory functions and safety
Requirements
- High school diploma or equivalent
- Four years of experience in office or administrative support or in research support
- College education may substitute for the required experience on a year for year basis
- Bachelor's degree in a field directly related to the program responsibilities (preferred)
- Previous experience in a clinical research setting (preferred)
- Experience with creating and maintaining research databases (preferred)
- Previous experience with prior authorizations for medically necessary procedures and medications (preferred)
Benefits
- Medical, dental and life insurance plans
- Retirement plan options
- Employee and dependent tuition programs
- Generous leave
- Hundreds of employee perks and discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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