Technician in test validation and customer support at FDI company, working on access control and intercom products. Conducting tests, analyzing results, and providing technical assistance to clients.
About the role
- Customer Service Representative focusing on Salomon and Wilson Retail stores. Utilizing communication skills and SAP for problem resolution in a hybrid workplace.
Responsibilities
- Focus on our own Retail stores across all Salomon and Wilson
- Provide superior organizational and communication skills
- Work within a small team with a focus on customer satisfaction
- Ensure processes are adhered to
Requirements
- Using SAP and Microsoft Office
- Responding to our Retail Stores enquiries via telephone and email to provide problem resolution
- Approving and processing replacement products or value credit to consumers
- Preparing stock for return to inventory
- Investigating repair options for items
- Gathering information and reporting on feedback from customers
- Preparing reports for vendor claims
- Extensive liaison with various departments
- Experience of working in the sporting goods industry will be highly regarded.
Benefits
- Competitive salary, bonus and allowances
- Free product and generous allowances to get you kitted out for all your sporting adventures!
- Flexible, family and pet friendly working environment, including additional school holiday flexibility / support.
- Work in a state-of-the-art 6-star energy efficient facility, with a huge business focus on environmental and social strategies
- Free Access to a gym, weekly HIIT classes, table tennis social competitions and more
- Support in career development, wellbeing and personal growth
- Regular staff activity days, including camping, snow trips, fun runs and more!
- Company supported volunteering program
- Modern open plan office located in a developed hub of Melbourne’s South Eastern Suburbs with free parking!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Retail Sales Consultant role at Telstra enhancing customer experience through tech solutions. Collaborate with team to meet sales targets in a dynamic retail environment.
Retail Sales Consultant at Telstra focusing on delivering outstanding customer service and transforming the telecommunications experience. Empowering customers and providing tailored solutions in - store.
Customer Service Agent assisting passengers with airport operations in Sarasota, Florida. Responsibilities include reservations, baggage handling, and compliance with security protocols.
Bilingual Technical Customer Service Agent providing support via calls and emails for pharmacy clients. Managing and resolving issues through professionalism in a fast - paced environment.
Customer Service Administrator supporting NHS, long - term care facilities, and private individuals with outstanding service and administrative support.
Customer Service Representative ensuring cleanliness and sanitation. Performing janitorial duties and collaborating with team for effective operations.
Customer Support Analyst managing corporate events and food supplier contracts in São Paulo. Ensuring quality service delivery for client satisfaction in a hybrid work model.
Customer Care Consultant at Prima providing professional and human support for motor insurance queries. Growing with the company while offering customer support through various communication channels.
Loss Prevention Associate at TJ Maxx preventing theft and ensuring store safety. Supports a vibrant team and contributes to a positive customer shopping experience in the store.