Retail Sales Consultant delighting customers through outstanding service in Telstra stores. Helping customers identify products and services to transform their telecommunications experience.
About the role
- Customer Service Representative at Kyndryl helping customers resolve issues while learning various roles. Fast-paced opportunity with mentorship and learning in technology.
Responsibilities
- Customer Service Representative handles customer inquiries and problems
- Interact with many different people on a variety of problems
- Provide interactive solutions (chat, email, MS Teams)
- Work alongside senior co-workers and learn on the job
Requirements
- 0-1 year experience in customer service or technical support role
- Flexible to work in Voice and Chat Process
- Willing to work in Night Shifts / Rotational Shifts
- Willingness to Work from Office as per Hybrid Work Model
- Windows 10 troubleshooting
- Excellent communication skills and also customer service skills
Benefits
- Learning opportunities
- Mentorship opportunities
- Access to global teams
- Volunteering community activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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