Customer Service Specialist at OrthAlign, Inc. managing sales order entry and resolving issues in the commercial operations department. Requires communication skills and proficiency in MS Office.
About the role
- Part-Time Customer Service Officer role at MPF service center providing quality service and resolving customer inquiries. Seeking candidates with good communication skills and availability for 3-4 days work per week.
Responsibilities
- 提供優質的客戶服務,解答客戶的查詢
- 協助客戶填寫強積金( MPF )入職表格,確保填寫正確無誤
- 處理一般查詢,提供相關資訊以協助客戶
- 控制中心的人流,確保客戶在等候區的秩序
- 其他由上級指派的相關工作
Requirements
- 具良好的溝通能力,能夠與客戶建立良好的關係
- 有 MPF 相關知識、客戶服務經驗者優先考慮
- 能夠在繁忙的環境中保持冷靜,並有效地處理查詢
- 每週能夠上班 3-4 天者優先考慮
- 具備基本的電腦操作能力
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